Natalia Miron-Cernau
Ypsilanti,MI
Summary
Results and quality oriented Case Manager experienced in Catastrophic injuries. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Overview
14
14
years of professional experience
Work History
Case Manager
Wellspring Case Management
01.2021 - Current
- Developed and implemented comprehensive case management plans to address needs and goals for clients with catastrophic injuries.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions and to meet healthcare quality goals.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
- Developed and implemented safety plans for clients at risk of harm to provide protection.
- Collaborated with an interdisciplinary team to determine timely delivery of services.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
- Utilized trauma-informed approach to promote healing and empowerment for clients.
- Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
- Evaluated treatment plans against individual goals and healthcare standards.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Provided leadership, guidance and support to staff members.
- Monitored program performance and outcomes for successful delivery of services.
- Established and maintained relationships with key stakeholders.
- Researched best practices and developed strategies to improve program outcomes.
- Analyzed trends and data to inform decision-making and program development.
- Coordinated with community stakeholders for successful implementation of social and community service initiatives.
- Reviewed therapies reports and medical records for coordination of care, safety of care and additional services provided to the client.
Dialysis Clinical Educator
Fresenius Kidney Care Dialysis
11.2014 - 01.2021
- Conducted clinical simulations and provided feedback for each individual employee/ student.
- Instructed and coached employees/ students to help overcome academic issues and personal challenges.
- Provided educational lectures and facilitated discussions on weekly basis.
- Provided immediate and constructive feedback to employees individually and as group.
- Provided educational support for staff in 25+ clinics in Michigan region.
- Supported clinical operations to implement new projects related to electronic treatment data submission, ensuring compliance with annual staff competencies, and improving quality outcomes.
- Worked with various groups on multiple projects to develop home dialysis educational and training materials for use at the local and national level
- Collaborated with healthcare quality team to implement and monitor quality outcomes while promoting best practices.
- Participated in Quality meetings and made suggestions on improvements to meet quality standards.
- Utilized trending tools and analyzed data for quality management and safety issues, along with developing processes to be implemented for patient care.
- Collaborated with the regulatory team to promote compliance with regulations and assisted in development of policies and procedure to ensure safety and efficiency.
- Reviewed performance improvement data in all assigned clinics, and provided education to staff in initiating and monitoring an action plan.
Dialysis Home Therapies RN
Fresenius Kidney Care Dialysis
04.2012 - 11.2014
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Monitored patient reactions to drugs and carefully documented findings.
- Organized and managed care of patients undergoing various therapies and procedures.
- Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Maintained quality care and comfort for patients with ESRD, heart failure, pulmonary hypertension, and other conditions.
- Audited charts and reviewed clinical documents to verify accuracy.
- Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
- Orchestrated quality-driven, cost-effective care in clinical setting.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions, and diverse medical equipment related to dialysis.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Provided training and care management for patients on home dialysis program.
Registered Nurse
Fresenius Kidney Care Dialysis
03.2010 - 04.2012
- Assessed patients and delivered prescribed treatment while managing changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Followed on lab results and collaborated with physician to adjust care plans.
- Responsible for anemia management, vascular access management and bone and mineral management.
- Served as nursing preceptor.
Education
Bachelor of Science - Nursing
South University
Novi, MI06.2017
Associate of Science - Nursing
Washtenaw Community College
Ann Arbor, MI12.2009
Skills
- Regulatory Compliance
- Performance Tracking
- Needs Assessment
- Referral Coordination
- Care Coordination
- Case Management
- Chronic Disease Management
- Documentation and Reporting
- Community Resources
- Patient Assessments
- Staff Education and Training
- Emotional Awareness
- Problem-Solving
- Stakeholder Collaboration
- Decision-Making
- Program Development
- Direct Patient Care
- Progress Evaluations
- Interdisciplinary Collaboration
- Quality Assurance Controls
- Critical Thinking
- Attention to Detail
- Creative Thinking
- Interpersonal Communication
- Problem Solving
- Team Collaboration
Timeline
Case Manager
Wellspring Case Management
01.2021 - Current
Dialysis Clinical Educator
Fresenius Kidney Care Dialysis
11.2014 - 01.2021
Dialysis Home Therapies RN
Fresenius Kidney Care Dialysis
04.2012 - 11.2014
Registered Nurse
Fresenius Kidney Care Dialysis
03.2010 - 04.2012
Bachelor of Science - Nursing
South University
Associate of Science - Nursing
Washtenaw Community College
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