NATALIA MOLENDA
Sheraton Grand Warsaw
Virginia Beach,VA
2
Languages
Motivated and organized student with strong communication, customer service and time management skills. Professional, creative, and adaptable, with experience working with guests and supporting daily operations. Eager to learn, take on new challenges, and contribute positively to a team.
Work History
Fitness Facility Receptionist
3 Months- Managed front desk operations, including check-in/check-out processes efficiently.
- Coordinated guest inquiries and requests promptly, enhancing overall customer satisfaction.
- Maintained accurate reservation records using hotel management software to support operations.
- Handled phone calls and email communications, providing information and assistance to guests.
- Collaborated with housekeeping and maintenance teams to address guest concerns effectively.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors a positive first impression.
Education
High School Diploma
- Approx. U.S. Equivalent GPA: 3.75/4.00
Bachelor of Science - Psychology
Skills
Organization
Time Management
Telephone Skills
Data Entry
Scheduling
Reservation Management
Professionalism
Customer Relations
Social Media Management
Creativity
Languages
Polish
English
Professional Working
Timeline
Fitness Facility Receptionist
Sheraton Grand Warsaw
05.2025 - 08.2025Read More
Old Dominion University
Bachelor of Science from Psychology
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1 Liceum Szkola W Chmurze
High School Diploma
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