Natalia Molina
Longhorn Steakhouse
HOUSTON,TX
2
Languages
2
years of professional experience
Motivated Ophthalmic Technician with hands-on experience in patient pre-testing, ophthalmic diagnostics, contact lens training, and optical laboratory operations. Bilingual in English and Spanish with excellent communication, attention to detail, and a genuine passion for helping others feel comfortable, informed, and cared for throughout their eye care experience. Dedicated to delivering exceptional patient care while contributing to a positive and efficient clinical environment.
Work History
Waitress
1 Year 11 Months- Provided exceptional customer service in fast-paced dining environment, ensuring guest satisfaction.
- Processed restaurant orders accurately using POS system, maintaining efficiency during peak hours.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Resolved customer complaints effectively, turning negative experiences into positive outcomes.
Intern
3 Months- Assisted the optometrist with patient pre-testing, including visual acuity, auto-refraction, tonometry, OCT, and visual field testing.
- Prepared patients for examinations by obtaining medical histories and performing preliminary diagnostic testing.
- Educated patients on proper contact lens insertion, removal, cleaning, and care to ensure safe lens wear.
Lab Technician/Customer Service Associate
8 Months- Manufactured and processed prescription eyeglass lenses according to physician prescriptions and production specifications.
- Operated and maintained optical laboratory equipment used for lens edging, blocking, and finishing.
- Entered and updated customer information and order details accurately.
- Assisted English- and Spanish-speaking customers with questions regarding prescription eyewear and order status.
Education
Ophthalmic Technician
Optician Certificate
Skills
Pre-testing procedures
Customer Service
Attention to Detail & Accuracy
Time Management & Organization
Team Collaboration & Multitasking
Contact Lens Training
Medical Terminology
Languages
English
Spanish
Timeline
Intern
Vision Source
01.2026 - 04.2026Read More
Lab Technician/Customer Service Associate
Safety Rx
03.2025 - 11.2025Read More
Waitress
Longhorn Steakhouse
09.2024 - CurrentRead More
San Jacinto College
Ophthalmic Technician
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San Jacinto College
Optician Certificate
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