Natalia Moore
Mountainburg,AR
Summary
Proven Customer Service Representative at Domino's Pizza, adept in problem-solving and active listening, significantly enhanced customer loyalty and satisfaction. Employed critical thinking and money handling skills to swiftly address and resolve customer concerns, fostering a positive environment and achieving notable repeat business. Collaborated effectively with teams to innovate customer service practices. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Domino's Pizza
03.2023 - 12.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Alma High School
Alma, AR05.2024
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Money handling abilities
Timeline
Customer Service Representative
Domino's Pizza
03.2023 - 12.2023
High School Diploma -
Alma High School
Similar Profiles
Emre DursunEmre Dursun
General Manager at JIA Pizza Inc dba Domino's PizzaGeneral Manager at JIA Pizza Inc dba Domino's Pizza
QUINN CLARKEQUINN CLARKE
Assistant Manaer/GM in Training at Perfect Pizza Pie, Inc Dba Domino's PizzaAssistant Manaer/GM in Training at Perfect Pizza Pie, Inc Dba Domino's Pizza
PETER IRVING GREENPETER IRVING GREEN
General Manager at Domino's Pizza dba Lewisburg Pizza LLCGeneral Manager at Domino's Pizza dba Lewisburg Pizza LLC
PARTH SUTHARPARTH SUTHAR
MATERIAL PURCHASING OFFICER at PEOPLE FIRST PIZZA CORPORATION O/A DOMINO'S PIZZAMATERIAL PURCHASING OFFICER at PEOPLE FIRST PIZZA CORPORATION O/A DOMINO'S PIZZA
Mitchell MoxleyMitchell Moxley
Missionary at Pleasant Valley Church of ChristMissionary at Pleasant Valley Church of Christ