Natalia Nattress
El Paso,TX
Summary
Dynamic and detail-oriented Cybersecurity Analyst with a robust background in electronic systems maintenance and troubleshooting. Expertise in cable pulling, device setup, and network establishment, complemented by a strong foundation in diagnostics, repairs, and system optimization. Committed to delivering reliable results through effective time management, planning, and recordkeeping while fostering team collaboration and adaptability. Eager to leverage hands-on experience gained through an internship to further enhance skills and contribute to organizational success.
Overview
7
7
years of professional experience
Work History
Electronic Systems Maintenance Technician
US Army
Fort Bliss, TX
10.2014 - 06.2021
- Determined required materials, job requirements and task priorities according to work orders.
- Read and interpreted technical manuals, drawings and schematics to make accurate repair decisions.
- Mounted specific attachments to produce accurate grooves and lathing according to work orders.
- Processed work orders and prioritized jobs.
- Installed and updated wiring, programmable logic controllers and AC/DC drives.
- Completed inspections and diagnostic procedures to identify problems and optimal resolutions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Window Clerk
US Army
Fort Stewart, GA
10.2016 - 02.2018
- Interacted with over 30 customers daily in friendly and helpful manner.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Addressed customer complaints with knowledgeable and speedy support to maximize satisfaction.
- Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
- Located items for customers and helped complete purchases by processing payments with credit card system.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Prioritized and resolved concerns such as pricing problems, damaged products and special order requests.
Education
Bachelor of Science - Cybersecurity
University of Phoenix
Tempe, AZ11-2025
High School Diploma -
Katahdin High School
Stacyville, ME05.2014
Skills
- Cable termination
- Product support
- Production optimization
- Wire running
- Shipping and packaging
- Payment processing
- Product identification
- Storage organization
- Picking and processing
- Customer assistance
- Training and mentoring
- System repairs
- Troubleshooting abilities
- Device configuration
- Safety awareness
- Installing equipment
- Diagnosing issues
- Microsoft Office
- Field service support
- Electrical safety
- Customer relations
- Wireless communications
Languages
English
Native or Bilingual
Korean
Limited Working
Spanish
Limited Working
Timeline
Window Clerk
US Army
10.2016 - 02.2018
Electronic Systems Maintenance Technician
US Army
10.2014 - 06.2021
High School Diploma -
Katahdin High School
Bachelor of Science - Cybersecurity
University of Phoenix