Natalia Olivarez-Herrera
Georgetown,TX
Summary
Detail-oriented professional specializing in inventory management and customer transactions. Expertise in enhancing organizational efficiency and improving customer experiences through effective teamwork and negotiation. Proven track record of optimizing processes and driving results in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Clothing Stocker
Walmart
Taylor, Texas
07.2019 - 06.2021
- Stocked shelves with clothing items to enhance organization and accessibility.
- Facilitated receiving and unloading of merchandise shipments to ensure timely availability on sales floor.
- Monitored inventory levels to enable prompt restocking and reduce out-of-stock situations.
- Collaborated with team members to restock items during peak hours.
- Ensured accurate product labeling for easy identification by customers.
- Maintained cleanliness and orderliness of sales floor and stock areas.
- Operated manual pallet jacks to efficiently transport large quantities of merchandise, supporting smooth stock management.
- Provided assistance to customers in locating desired clothing items.
Produce Manager
Walmart
Taylor, Texas
06.2018 - 07.2019
- Conducted regular audits of perishables to enhance shelf life and minimize spoilage costs.
- Ensured compliance with workplace and food safety standards to safeguard staff and customers.
- Maximized profits by coordinating efficient team workflows, minimizing waste and controlling shrinkage.
- Resolved customer complaints promptly to maintain positive interactions and satisfaction.
- Managed inventory levels to ensure product availability and reduce waste.
- Assisted customers with produce inquiries and special orders.
- Performed regular quality inspections to uphold freshness standards.
Pawn Broker/Store Manager
Taylor Pawn shop
Taylor, Texas
06.2008 - 10.2017
- Managed inventory of pawned items, ensuring accurate records for audits and compliance.
- Assisted customers with transactions and inquiries related to pawn services.
- Negotiated loan terms based on item assessments and customer requirements.
- Trained new staff on procedures, customer service standards, and POS systems.
- Collaborated with law enforcement on investigations of stolen property, aiding recovery efforts.
- Appraised jewelry and firearms for value and authenticity, supporting informed lending decisions.
- Maintained store organization and cleanliness to enhance customer experience.
- Inspected merchandise condition prior to accepting items as collateral or purchases.
Education
GED -
Connally High School
Pflugerville, TX08.2021
Skills
- Pawn negotiations
- Loan processing
- Item appraisal
- Inventory management
- POS systems
- Customer transactions
- Risk assessment
Languages
Spanish
Professional
Timeline
Clothing Stocker
Walmart
07.2019 - 06.2021
Produce Manager
Walmart
06.2018 - 07.2019
Pawn Broker/Store Manager
Taylor Pawn shop
06.2008 - 10.2017
GED -
Connally High School