Natalia Orozco
Ankeny,IA
Summary
Hardworking employee with the desire to take on new challenges. I'm a friendly person who makes anyone feel welcomed and seen.I have 8 to 9 years experience in retail and food prep. (Cashier/Baker Wrapper/ Worker) I appreciate you looking over my work experience.
Overview
9
9
years of professional experience
Work History
Cashier / Bakery Wrapper
Sam's Club
Ankeny, Iowa
05.2015 - 04.2024
- Greeted members and answered any questions they had about the store's products and services.
- Verified that Sam's club Members were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Conducted price checks for special orders or discounts as requested by members.
- Maintained cleanliness of checkout area including countertops, registers,and floors.
- Membership desk experience, would help promote member our loyalty cards starting with our basic card and leading up to our plus membership card.
- Also promoted credit cards for our members who would benefit from shopping at Sam's club.
- Issued receipts, refunds, credits or change due to customers.
- Transferred to the bakery department for almost a year and a half.
- Inspected baked goods for freshness and quality before packaging them for sale.
- Wrapped bakery items such as breads, pastries, pies, cakes, and cookies individually or in packages for sale.
- Stocked shelves with freshly baked goods while rotating older.
- Organized work area regularly including restocking supplies, cleaned surfaces, and disposing of waste at the end of each shift.
- Provided accurate information about product selection including prices, availability, nutritional facts to members.
- Assisted customers with special requests such as custom-made cakes or large orders placed ahead of time/ Also asnwed calls for placed bakery orders.
- Assisted members with locating products and making bakery selections.
- Labeled bakery items by putting the name/information into digital machine.
- Took custom cake and bakery orders, ensuring all details were accurately recorded(file system and on iPad).
Education
High School Diploma -
Ankeny High School
Ankeny, IA05-2010
Skills
- Customer Service
- Cash Register Operation
- Speaks Spanish/English
- Food prep skills
- Sales of loyalty cards/ credit cards
- Returns processing
- Customer Assistance
- Cleaning and sanitizing
- Merchandise Restocking
Timeline
Cashier / Bakery Wrapper
Sam's Club
05.2015 - 04.2024
High School Diploma -
Ankeny High School