Natalia Ortega
Columbus,OH
Summary
Dynamic AML/KYC Officer with extensive experience across major international and U.S. financial institutions including JP Morgan Chase, excelling in KYC investigations and sanctions compliance. Proven ability to assess risk, strengthen regulatory frameworks, and mentor teams while fostering a culture of compliance and improving operational efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
AML/KYC Senior Officer II
JPMorgan Chase
Columbus
12.2021 - Current
- Conducted thorough KYC investigations to ensure compliance with OFAC Sanctions Regulations and internal policies.
- Reviewed and analyzed customer activity to identify potential sanctions risks and make exit or retain decisions regarding the relationship.
- Collaborated with cross-functional teams to resolve complex sanctions alerts, bring awareness to high-profile escalations, and coordinate with the legal department.
- Mentored and trained junior staff on sanctions procedures and best practices, fostering a culture of compliance within the team.
AML/BSA Specialist
US Bank NA
Columbus
10.2021 - 12.2021
- Kept abreast of industry trends and changes in regulations, maintaining up-to-date knowledge of BSA/AML best practices.
- Created, reviewed and analyzed customer transaction reports for purposes of satisfying Bank Secrecy and Anti-Money Laundering regulatory requirements.
- Incorporated personal experience in reviewing and analyzing reports to recommend further investigation when appropriate.
- Efficiently managed high caseloads, balancing priorities to ensure all investigations were completed in a timely manner.
Insider Threat Officer
Scotiabank
Bogota, Colombia
01.2019 - 09.2022
- Review, monitor, and analyze employee activity across bank systems to identify indicators of insider threats, policy violations, and internal fraud risk.
- Conduct investigations into anomalous behavior, correlating access logs and transactional data to assess potential security or fraud concerns.
- Prepare clear, risk-based reports, and present findings and recommendations to senior management in alignment with established bank risk-management frameworks.
- Collaborate with Information Security, HR, Compliance, and Fraud teams to implement corrective actions, and strengthen internal controls.
AML/KYC Analyst
Citibank
Bogota, Colombia
09.2015 - 12.2016
- Conducted thorough due diligence reviews for high-risk clients, ensuring compliance with AML regulations.
- Collaborated with cross-functional teams to enhance KYC processes and improve customer onboarding efficiency.
- Developed and maintained detailed documentation of KYC procedures, ensuring adherence to regulatory standards.
- Performed periodic reviews of existing client files, ensuring continued adherence to AML/KYC requirements.
Education
Associate of Applied Science - Modern Languages And Business Administration
ECCI University
Bogota, Colombia07-2016
Skills
- KYC investigations
- Sanctions compliance
- Risk assessment
- Regulatory compliance analysis
- Internal controls
- Investigative reporting
- Transaction analysis
- Compliance frameworks
Certification
Certified Global Sanctions Specialist (CGSS)
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
AML/KYC Senior Officer II
JPMorgan Chase
12.2021 - Current
AML/BSA Specialist
US Bank NA
10.2021 - 12.2021
Insider Threat Officer
Scotiabank
01.2019 - 09.2022
AML/KYC Analyst
Citibank
09.2015 - 12.2016
Associate of Applied Science - Modern Languages And Business Administration
ECCI University