Natalia Orthaus
Garretson,SD
Summary
Results-driven professional with a diverse academic background and proven expertise in technical writing, research, and administrative support, seeking a challenging role as a Technical Writer or Administrative Assistant to contribute to organizational success through effective communication and efficient management.
Overview
4
4
years of professional experience
Work History
Graduate Assistant
Southwest Minnesota State University
08.2023 - Current
- Conducted Research with Faculty & Literature Review
- Managed administrative tasks such as recording grades, scheduling, and record-keeping to ensure smooth operations within academic departments.
- Managed sensitive information with discretion, ensuring confidentiality at all times.
- Liaised with Local Entrepreneurs and Businesses
- Assisted in the creation and distribution of promotional materials for department events, increasing awareness among students and faculty members alike.
Technical Writer Intern
Southwest Minnesota State University
01.2023 - 05.2023
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed version control and timely updates of documents through effective project tracking and organization skills.
- Conducted thorough document reviews to identify inaccuracies, inconsistencies, or areas needing clarification.
- Followed company policies and editorial guidelines to craft thorough, well-written content.
- Collaborated with cross-functional teams to gather information for accurate and comprehensive documentation.
- Maintained consistency across company documents by adhering to established style guidelines and templates.
- Enhanced user experience by simplifying complex technical concepts into easy-to-understand documentation.
- Improved SMSU's catalog webpage by ensuring its content was well written and visually pleasing.
Technical Writer and Editor Intern
Southwest Minnesota State University
08.2020 - 11.2020
- Produced accurate and synchronized captions for a variety of educational videos, ensuring accessibility for individuals with hearing impairments.
- Utilized captioning software and transcription tools to create captions that comply with accessibility standards and enhance the overall viewing experience.
- Reviewed and revised captions to maintain clarity, consistency, and compliance with relevant guidelines.
- Worked closely with professors and staff to ensure that captioned videos effectively conveyed key information and concepts.
- Conducted research to identify the specific needs and challenges faced by students with disabilities within the academic environment.
- Proposed and implemented initiatives to improve accessibility and accommodate diverse learning styles, ensuring equitable educational opportunities for all students.
- Collaborated with faculty, staff, and accessibility specialists to refine and implement inclusive practices and resources across campus.
Tutor
Southwest Minnesota State University
10.2020 - 05.2023
- Instructed Basic Concepts of Writing and Formatting (APA, MLA, Chicago Style)
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Provided constructive feedback on assignments, helping students improve their writing and problem-solving skills.
- Supported Writers Across the University
- Provided homework assistance using specific curriculum and materials.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Resident Assistant
Southwest Minnesota State University
01.2022 - 05.2023
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
- Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
- Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
Education
Bachelor of Arts in Professional Writing and Communication - Graphic Design
Southwest Minnesota State University
MBA - International Business Management
Southwest Minnesota State University
05.2025
Certificate in Academic and Professional English-C2 -
College of English Language
Skills
- Technical and Scientific Writing
- Bilingual Proficiency
- Project Management
- Organizational Skills
- Attention to Detail
- Time Management
- Effective Communication
- Critical Thinking
- Microsoft Office
- Administrative Support
- Academic Research
- Microsoft Excel
Honors And Awards
- Member of The National Society of Leadership and Success Since August 2023
- Recipient of Presidential Scholarship, August 2019 - May 2023
- Walter L. Mann Endowed Scholarship Awardee, May 2020 - August 2021
- Foundation Distinguished Student Scholarship Recipient, June 2021 - May 2022
Internships And Clubs
- Intern, Registration Office, Southwest Minnesota State University, Marshall, MN, 02/2023, 05/2023, Contributed to Web Content Development, Conducted Editing, Written, and Visual Changes, Provided Proofreading Services, Translated Academic and Technical Language into User-Friendly Content
- Intern, English 499, 08/2020, 11/2020, Completed Video Captioning Tasks, Edited and Proofread Online Books, Generated Ideas to Enhance Academic Support for Students, Particularly Those with Disabilities, Conducted Research
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Graduate Assistant
Southwest Minnesota State University
08.2023 - Current
Technical Writer Intern
Southwest Minnesota State University
01.2023 - 05.2023
Resident Assistant
Southwest Minnesota State University
01.2022 - 05.2023
Tutor
Southwest Minnesota State University
10.2020 - 05.2023
Technical Writer and Editor Intern
Southwest Minnesota State University
08.2020 - 11.2020
Bachelor of Arts in Professional Writing and Communication - Graphic Design
Southwest Minnesota State University
MBA - International Business Management
Southwest Minnesota State University
Certificate in Academic and Professional English-C2 -
College of English Language
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