Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yahima Cruz Perez

Cutler Bay,FL

Summary

Dynamic nail artist who has the courage to begin a new career trajectory. Recognized for exceptional attention to detail, with a strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach for a meeting goals and challenges.

Overview

2026
2026
years of professional experience

Work History

Nail Stylist

Yahy Nails
2012 - Current
  • Boosted salon reputation with outstanding attention to detail in nail design and application techniques.
  • Implemented time-saving measures for increased productivity without compromising quality of service.
  • Developed strong client relationships through exceptional customer service skills, fostering loyalty and repeat business.
  • Exceeded client expectations consistently, resulting in increased word-of-mouth referrals and expansion of the salon''s customer base.
  • Offered specialized services such as gel polish applications or nail extensions, broadening salon offerings to attract new customers.
  • Expanded clientele base by offering customized consultations, recommending appropriate treatments based on individual needs.

Nail Technician

Yahy Nails
2004 - 2012
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Offered advice and recommended products to improve and maintain nails.
  • Oversaw schedule to manage appointments of new and existing clients.
  • Used acrylics, gels and glitters to create custom nail art designs for clients.
  • Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.

Cashier

La Sopresa
2002 - 2004
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

Andres Lujan
Havana, Cuba

Skills

  • Strong organizational skills
  • Analytical problem solving
  • Attention to detail
  • Interpersonal Communication
  • Customer Service
  • Creativity
  • Adaptability
  • Diligent worker

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Nail Stylist

Yahy Nails
2012 - Current

Nail Technician

Yahy Nails
2004 - 2012

Cashier

La Sopresa
2002 - 2004

Andres Lujan