Summary
Overview
Work History
Education
Skills
Certification
Languages
references
Timeline
Generic

Natalia Pena

McAllen,Tx

Summary

To perform within the latest updated guidelines, while contributing to an enjoyable work environment. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Cashier

Whataburger
01.2018
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.

GA Nails Beauty school
01.2017
  • Paid attention to detail while completing assignments.
  • Developed and maintained courteous and effective working relationships.

Doctor's Hospital at Renaissance
01.2022 - Current
  • Enhanced patient care by providing compassionate and individualized attention, leading to improved health outcomes.
  • Administered medications accurately and in a timely manner, ensuring proper treatment for various conditions.
  • Provided high-quality wound care, reducing the risk of infection and promoting timely healing.
  • Educated patients and their families on disease management, medication administration, and at-home care techniques, empowering them to take control of their health.
  • Performed IV therapy treatments safely and accurately, administering fluids and medications as ordered by physicians.

Presidente Home Health Agency
01.2021 - 01.2022
  • Streamlined documentation processes by maintaining accurate medical records through electronic charting systems.
  • Contributed to infection control measures by adhering to strict hygiene protocols and educating staff on best practices.
  • Maintained thorough knowledge of emergency procedures, effectively responding to urgent situations when required.
  • Demonstrated strong clinical judgment by assessing symptoms quickly and prioritizing appropriate interventions accordingly.

Registration Representative

McAllen Heart Hospital
01.2019 - 01.2021
  • Enhanced patient registration experience by efficiently gathering and verifying required information.
  • Streamlined the admissions process for improved patient satisfaction and reduced wait times.
  • Maintained accurate records by updating patient demographics, insurance, and financial information.
  • Contributed to revenue growth by identifying opportunities for additional services or insurance billing adjustments.

Dr. Duran & Associate
01.2018 - 01.2019
  • Enhanced claim processing efficiency by verifying insurance coverage and obtaining pre-authorizations for procedures.
  • Reduced errors in billing by accurately maintaining patient records with updated insurance information.
  • Improved communication between medical staff and patients by explaining insurance benefits and financial responsibilities.

Education

VN Certification -

South Texas College
McAllen, Tx
01.2021

High School Diploma -

Pioneer High School
Mission, Tx
01.2018

Skills

  • Medical Office System Software
  • Time management
  • Team building
  • Calm Under Pressure
  • Analytical and Critical Thinking
  • Teamwork and Collaboration

Certification

  • Occupational Safety And Health Administration certified
  • Customer Service certified
  • HIPAA trained
  • IV insertion certification
  • ACLS certified
  • BLS certified

Languages

Spanish
Native or Bilingual

references

  • Mariela Martinez, LVN (Classmate), (956) 651-7621, Marielamartinez0014@gmail.com
  • Esteban Lopez, RN (Co-worker), (956) 310-2105, Elopez37@outlook.com
  • Jemima Paez, LVN (Co-worker), (956)221-0100, Jemi.paez@gmail.com

Timeline

Doctor's Hospital at Renaissance
01.2022 - Current

Presidente Home Health Agency
01.2021 - 01.2022

Registration Representative

McAllen Heart Hospital
01.2019 - 01.2021

Cashier

Whataburger
01.2018

Dr. Duran & Associate
01.2018 - 01.2019

GA Nails Beauty school
01.2017

VN Certification -

South Texas College

High School Diploma -

Pioneer High School

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Natalia Pena