Natalia Perez
Miami,FL
Overview
4
4
years of professional experience
Work History
Pathology Clerical Aide
Baptist Health South Florida - South Miami
06.2024 - Current
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Supported office staff with daily tasks, ensuring the smooth running of the workplace.
- Assisted in the preparation of reports and presentations for internal meetings and client conferences.
- Provided exceptional customer service by addressing inquiries promptly and professionally using both email and telephone communication channels.
- Handled confidential documents with discretion to protect sensitive company information.
Front Desk Concierge
Baptist Health South Florida - West Kendall
05.2022 - 06.2024
- Streamline check-in and check-out processes for increased efficiency and improved guest satisfaction.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Handled guest complaints promptly, ensuring swift resolution and fostering positive relationships with customers.
Receptionist/Cashier
Ford of Kendall
09.2021 - 04.2022
- Attending phone calls and directing customers to whom they wish to speak to
- Assisting customer's needs/questions
- Dealing with large quantities of money
- Processing payments
Education
Associate in Arts Degree – Pre-nursing - Nursing
Miami-dade College
Miami, FL12.2023
High school diploma -
Felix Varela Senior High School
Miami, FL06.2020
Skills
- Multi-tasking
- Critical Thinking
- Adaptability
- Time Management
- Customer service excellence
- Dedicated team player
- File organization
- Medical terminology
- Clerical support
Groups
- Junior Reserved Officer Training Corps, 08/2017, 06/2019, JROTC is program prepares high school students for leadership roles while making them aware of their rights, responsibilities and privileges as American citizens., The JROTC program is designed to teach high school students the value of citizenship, leadership, service to the community, personal responsibility, and a sense of accomplishment, while instilling in them self-esteem, teamwork, and self discipline.
- Animal Lovers Rescue Volunteer, 11/2023, Present, Cat volunteer/caretaker
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Pathology Clerical Aide
Baptist Health South Florida - South Miami
06.2024 - Current
Front Desk Concierge
Baptist Health South Florida - West Kendall
05.2022 - 06.2024
Receptionist/Cashier
Ford of Kendall
09.2021 - 04.2022
Associate in Arts Degree – Pre-nursing - Nursing
Miami-dade College
High school diploma -
Felix Varela Senior High School