Natalia Pitt
BROOKLYN,NEW YORK
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
6
6
years of professional experience
Work History
Sales Associate
Glossier ( Flagship Store )
NY , NY
2024.03 - Current
- Assisted customers with product selection, sizing and styling.
- Organized stockroom shelves according to size, color or style.
- Provided accurate information about products, prices and services.
- Greeted customers and provided exceptional customer service.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Sales Advisor
Summit Retail Solutions
2021.12 - 2022.12
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed inventory and supplies to ensure materials were available when needed.
- Tracked sales data and prepared reports summarizing sales trends.
- Maintained accurate records of all sales activities including sales calls, presentations, closed sales.
Sales Advisor
H&m
Downtown Brooklyn
2022.08 - 2023.11
- Resolved customer complaints in a timely manner.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted guests and provided customer service.
- Provided customer service to ensure satisfaction.
Admissions and Score keeping
Zero Gravity
2018.09 - 2022.12
- Greeted customers, answered questions and provided assistance with ticket purchases.
- Maintained cleanliness of the box office area and ensured it was properly stocked.
- Maintained accurate records of all transactions for audit purposes.
Education
High school Diploma -
Brooklyn HighSchool of the Arts
06.2022
Skills
- Product Sales
- Inventory Control
- Sales Development
- Client Account Management
- Order Processing
- Exceeds sales goals
- POS System Operation
- Multi-tasking strength
- Teamwork and Collaboration
- Display Setup
Languages
Spanish
Limited
References
References available upon request.
Timeline
Sales Associate
Glossier ( Flagship Store )
2024.03 - Current
Sales Advisor
H&m
2022.08 - 2023.11
Sales Advisor
Summit Retail Solutions
2021.12 - 2022.12
Admissions and Score keeping
Zero Gravity
2018.09 - 2022.12
High school Diploma -
Brooklyn HighSchool of the Arts
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