Natalia Puente
Dublin,CA
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Overview
2
2
years of professional experience
Work History
Team Leader
Chick-fil-A
11.2022 - 11.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Handle Cash in the Safe, register tills, and Pickup Drops
- Responsible to run shift when needed for supervisors
- Provide great hospitality and customer service to all guests that walk in
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Provide excellent communication skills By Assisting phone calls, supporting other staff members, making wise decisions within the restaurant, and resolving guests with their needs to ensure Satisfaction
Education
Associate of Arts - Business Administration
Las Positas College
Livermore, CA05-2025
High School Diploma -
Dublin High School
Dublin06-2023
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Staff training
- Performance improvement
- Analytical thinking
- Cash handling
- Adaptable
- Work Planning and Prioritization\
- Committed
Languages
Spanish
Professional Working
Accomplishments
- Supervised team of {14-20} staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Team Leader
Chick-fil-A
11.2022 - 11.2024
Associate of Arts - Business Administration
Las Positas College
High School Diploma -
Dublin High School
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