Natalia Pulido
La Mirada,CA
Summary
Developed valuable skills in fast-paced retail environment, including inventory management and customer service excellence. Looking to transition into new field where these skills can be effectively applied and expanded. Focused on contributing to team-oriented and customer-focused workplace.
Overview
2
2
years of professional experience
Work History
Food Clerk
Albertsons Grocery Store
10.2024 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
In-Store Team Member
Albertsons Grocery Store
09.2024 - Current
- Handled cash transactions accurately, maintaining proper cash drawer balances throughout the shift.
- Resolved customer complaints professionally, ensuring their satisfaction with resolutions offered.
- Provided excellent product knowledge to customers, resulting in increased sales and repeat business.
- Assisted in training new team members on store procedures, policies, and best practices for efficient operations.
- Increased customer satisfaction by providing efficient and friendly service at all times.
- Demonstrated adaptability by cross-training in various departments within the store as required by fluctuating business needs or staffing shortages.
Courtesy Clerk
Albertsons Grocery Store
02.2024 - Current
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Concessions Worker
Legends Hospitality LLC
01.2023 - 12.2023
- Consistently provided friendly service to promote better customer engagement.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
Education
Associate of Science - Biology
Fullerton College
Fullerton, CA05-2027
Skills
- Excellent customer service
- Cleanliness and hygiene
- Food safety
- Customer inquiries
- Pallet jack operation
- Order fulfillment
- POS system operation
- Willingness to learn
- Order filling
- Teamwork and collaboration
- Accurate item scanning
Timeline
Food Clerk
Albertsons Grocery Store
10.2024 - Current
In-Store Team Member
Albertsons Grocery Store
09.2024 - Current
Courtesy Clerk
Albertsons Grocery Store
02.2024 - Current
Concessions Worker
Legends Hospitality LLC
01.2023 - 12.2023
Associate of Science - Biology
Fullerton College
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