Summary
Overview
Work History
Education
Skills
Timeline
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Natalia Reyna Hernandez

San Luis Obispo,California

Summary

Driven by a results-focused approach, I advanced through roles at Bright Springs Healthcare, from CNA to Medical Records, showcasing bilingual proficiency and a dependable nature. My tenure is marked by enhancing coding accuracy, improving patient care protocols, and leading teams to exceed quality measures, demonstrating both hard and soft skills vital for healthcare excellence.

Overview

11
11
years of professional experience

Work History

Medical Records

Bright Springs Healthcare
11.2022 - Current
  • Collaborated with physicians and healthcare staff to locate and retrieve requested medical records promptly.
  • Printed and photocopied documents to provide patients with copies of medical records.
  • Enhanced coding accuracy by implementing thorough reviews and audits of medical records.
  • Compiled and maintained patient medical records to keep information complete and up-to-date.
  • Evaluated complex medical records to effectively advocate for clients'' needs during hearings.
  • Conducted frequent medical records reviews and audits to verify followed quality measures.
  • Coordinated medical records requests, expediting the transfer process between healthcare providers.
  • Consumer spend downs
  • Pcard and receipts
  • Purchasing through distributors for facility needs
  • Placing nursing orders per Dr. requests.
  • Transportation for all Casa Residents, ER visitsand New admissions
  • Med Review with CASA's Team and Dr.
  • Preparing Dr. Day

Recreation Director

Bright Springs Healthcare
03.2017 - 11.2021
  • Established annual goals in alignment with the department''s mission statement to ensure continued growth in providing quality recreational services.
  • Prepared and submitted reports and charts to person treatment team to reflect patient's progress and regression.
  • Implemented risk management policies and procedures to minimize potential hazards during activities and events.
  • Drove efficiency and effectiveness of the department by continuously evaluating staff performance and providing constructive feedback.

CNA Supervisor

Bright Springs Healthcare
01.2015 - 03.2017
  • Managed scheduling, training, and supervision of CNA staff for efficient shift coverage.
  • Improved patient care by implementing new protocols and procedures for CNA team members.
  • Maintained high standards of care by ensuring compliance with state and federal regulations.
  • Developed strong relationships with patients and their families to foster trust and understanding of treatment plans.
  • Promoted a positive work environment by fostering open communication among staff members.
  • Ensured quality patient care by regularly reviewing documentation and updating medical records accordingly.

CNA

Bright Springs Healthcare
04.2013 - 01.2015
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Education

High School Diploma -

San Luis High School
San Luis Obispo, CA

Cuesta College
San Luis Obispo, CA
01.2022 -

Skills

Bilingual

Flexible

Dependable

Team Player

Timeline

Medical Records

Bright Springs Healthcare
11.2022 - Current

Cuesta College
01.2022 -

Recreation Director

Bright Springs Healthcare
03.2017 - 11.2021

CNA Supervisor

Bright Springs Healthcare
01.2015 - 03.2017

CNA

Bright Springs Healthcare
04.2013 - 01.2015

High School Diploma -

San Luis High School

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Natalia Reyna Hernandez