Solid communication, interpersonal and customer service skills Detail/goal oriented; organizational, planning, follow-through skills Good research, analytical, problem solving, time-management, decision making skills Able to handle many tasks at once in a fast-paced, stressful environment Fast learner; able to quickly master and apply new methods and systems Able to work independently and as a cooperative team member Creative thinker; highly skilled in use of computer technology and troubleshooting.