Summary
Overview
Work History
Education
Skills
LANGUAGES
STRENGTHS
Websites
Timeline
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Natalia Sahin

Miami

Summary

Proactive HR professional with 15+ years of experience adept at people operations, HR systems, and employee lifecycle processes. Managed HR for companies of varying sizes, excelling in delivering improved employee satisfaction and efficient processes. Committed to fostering a supportive work environment.

Overview

19
19
years of professional experience

Work History

Personal Assistant

The Maercks Institute
10.2024 - Current

• Carrying out personal errands (shopping, bill payments, ordering services).
• Monitoring the execution of tasks by employees and external contractors.

• Managing the executive’s personal matters (documents, insurance, medical appointments).
• Recruitment and coordination of household staff.

• Ensuring the smooth operation of the office.

• Postoperative care for clinic patients

Sales Advisor

H&M
08.2024 - 11.2024
  • Assist customers by providing knowledgeable product recommendations, helping them find suitable items, and ensuring a positive shopping experience
  • Consistently meet or exceed individual sales goals by proactively engaging with customers, introducing new collections, and upselling complementary products.
  • Assist in stock replenishment and organization, ensuring the sales floor remained well-stocked and visually appealing, contributing to a seamless shopping experience.
  • Help maintain store visual standards by arranging displays according to H&M guidelines, contributing to an inviting and brand-aligned environment.
  • Process cash and card transactions accurately, minimizing errors and maintaining a smooth checkout experience for customers.
  • Work closely with colleagues to meet store targets, support training of new hires, and maintain a positive, team-oriented environment.

HR Manager

ZlatkomBank
11.2008 - 12.2023
  • Managed HR tasks supporting the overall company objectives.
  • Recruitment and Talent Acquisition: Managed the recruitment processes of the bank, identified suitable candidates, conducted interviews, and attracted top talent aligned with the bank's culture.
  • Training and Development Programs: Planned, implemented, and developed training and development programs to enhance employees' professional skills and boost performance.
  • Performance Management: Conducted goal-setting and performance evaluation processes regularly, provided feedback, and contributed to performance improvement.
  • Compensation and Benefits Management: Developed strategies to manage salaries, bonuses, and benefits fairly and competitively, conducted market research, and recommended policies aligned with industry standards.
  • Employee Relations and Employer Branding: Fostered a positive and supportive work environment by managing employee communications and developed events and projects to strengthen the employer brand.
  • HR Policies and Compliance: Ensured that internal policies and procedures comply with labor laws, tracked updates, and maintained regulatory compliance.
  • Exit Interviews and Offboarding Processes: Conducted exit interviews to gauge employee satisfaction and managed offboarding processes effectively.
  • HR Data and Reporting: Analyzed employee data to provide reports to senior management, evaluated the effectiveness of HR strategies, and made recommendations for improvements.

HR Specialist

Prado Bank
08.2006 - 10.2008
  • Recruitment
  • Handling all documentation throughout the employee's tenure: hiring, termination, leave, and bonuses.

Education

Bachelor of Science - Social Psychology

Moscow State Psychological and Pedagogical University
01.2006

Skills

  • HR Systems & Databases
  • PeopleSoft
  • Payroll Administration
  • Employee Onboarding
  • Benefits Administration
  • Leave Management
  • Recruitment
  • HR Policies
  • Customer Relationship

LANGUAGES

English Proficient
Turkish Proficient
Russian Native

STRENGTHS

  • Comprehensive HR Knowledge: Over 13 years of progressive expertise in HR Operations that significantly improved company efficiency and employee satisfaction.
  • Exceptional Communication Skills: Experienced in handling sensitive information and professionally mediating a company of over 500 employees.
  • Exceptional Organizational Skills: Proven ability to execute HR processes in fast-paced environments, managing over 20 administrative procedures at a time.

Timeline

Personal Assistant

The Maercks Institute
10.2024 - Current

Sales Advisor

H&M
08.2024 - 11.2024

HR Manager

ZlatkomBank
11.2008 - 12.2023

HR Specialist

Prado Bank
08.2006 - 10.2008

Bachelor of Science - Social Psychology

Moscow State Psychological and Pedagogical University