Natalia Sandic
Miami Beach,FL
Summary
Education in human resources and psychotherapy provides instruments for working in an environment that requires relationship building, team work, sales operations, business communication, discipline, planning, goal oriented and goal achievement tasks. Implementing the knowledge and skills gained over 12 years advance to increase productivity and efficiency in times. Every activity is an investment in customer relationship, revenue and prosperous relationship within the company.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Executive Assistant
Faena Hotel Miami Beach
02.2023 - Current
- Handled confidential and sensitive information with discretion and tact.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for GM and HM.
- Transcribed meeting minutes to support sales, business development and management teams.
- Managed mail and both incoming and outgoing correspondence, mail, email and calls daily.
- Coordinated events and worked on ad hoc projects.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Support to organize and coordinate events such as Art Basel Week 2023.
Administrative Assistant to CEO
Acqualina Resort And Residences On The Beach
08.2021 - 01.2023
- Maintain critical path outlining new initiatives, operational efficiencies and other key actions.
- Monitor monthly STR short term rentals report.
- Ensure over 200 Lease Agreement renewals that are properly executed and recorded.
- Assist with preparation of Quarter Hotel Program Letter.
- Data analysis reporting as needed.
- Contributed to smooth business operations by planning and organizing meetings and conferences.
- Prepare and maintain Areas of Opportunity Report.
- Events logistics and organization for over 600 invitees.
- Managed complex calendar scheduling with focus on proper allocation of executive availability for 9 Executive Members.
- Responded to over 100 emails and other correspondence to facilitate communication and enhance business processes daily.
- Coordinated travel arrangements by booking airfare, hotel and transportation.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Prepared meeting agendas and briefing papers for members of board of directors and executive team.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Processed travel expenses and reimbursements for executive team and senior management group.
Owner Services Management
Fontainebleau Resorts
01.2019 - 02.2020
- Successfully assisting residents and placing over 50 daily manual reservations in Opera.
- Managed excellent maintenance and good condition of over 700 units.
- Handling personal requests and complains.
- Facilitate communication flow between management and residents.
- Enforce rules and regulations of condominium.
- Handled problematic customers and clients maintaining excellent customer service at all time.
Education
Ph.D. -
ROMANIAN INSTITUTE of Integrative Psychotherapy
Bucharest, Romania 03.2013
Master of Science - Communication And Public Relations
National School of Political And Administrative
Bucharest, Romania 09.2011
Skills
- Project Planning
- Excel
- PowerPoint
- Revinate
- TravelClick
- HotSOS
- BirchStreet
- Data Analysis
- Social Media Content Creator
- Outlook
Certification
Florida Atlantic University - Hospitality and Tourism Management 2020
Additional Information
Gold Coast School
State of Florida DBPR Community Association Manager License
Languages
Russian
Native or Bilingual
Romanian
Native or Bilingual
English
Full Professional
Arabic
Elementary
Timeline
Executive Assistant
Faena Hotel Miami Beach
02.2023 - Current
Administrative Assistant to CEO
Acqualina Resort And Residences On The Beach
08.2021 - 01.2023
Owner Services Management
Fontainebleau Resorts
01.2019 - 02.2020
Ph.D. -
ROMANIAN INSTITUTE of Integrative Psychotherapy
Master of Science - Communication And Public Relations
National School of Political And Administrative
Florida Atlantic University - Hospitality and Tourism Management 2020
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