Natalia Sandifer Guyton
Huntsville
Summary
Dynamic and detail-oriented professional with extensive experience in customer service, leadership and accurate financial processing. Proven track record in team management and transaction oversight, enhancing cash handling accuracy through diligent audits. Committed to maintaining safety regulations while fostering a positive work environment and ensuring customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front End Team Member
Wal-Mart Store
08.2022 - 07.2024
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Balanced safe, prepared tills, and prepared register bags for next sales date.
- Enhanced cash handling accuracy by conducting daily cash office audits and reconciliations.
- Oversaw, balanced and managed change fund to facilitate customer transactions.
Shift Leader
Panda Express
09.2021 - 08.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Shift Leader
Smith Dairy Queens Ltd.
06.2020 - 09.2021
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Managed daily financial transactions accurately, reconciling cash registers and preparing bank deposits as needed.
Education
High School Diploma -
The American Academy
Salt Lake City, UT02-2021
Skills
- Accurate Financial Processing
- Customer service
- Transaction Management
- Team Management
- Safety Regulations Adherence
- Prioritization and Time Allocation
- Detail-Oriented Mindset
Certification
ServSafe Food Protection Manager Certification
Timeline
Front End Team Member
Wal-Mart Store
08.2022 - 07.2024
Shift Leader
Panda Express
09.2021 - 08.2022
Shift Leader
Smith Dairy Queens Ltd.
06.2020 - 09.2021
High School Diploma -
The American Academy
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