Natalia Santi

I Work for the Special Ed Services department in different assignments given to me within the district. I have mostly worked in High Schools, but I have also supported students in Middle and Elementary Schools. I work one on one with students with different needs, and also support other students in the classroom based on the teachers directions. I am a certified Registered Behavior Technician and work under the supervision of BCBAs.

• Follow all company policies and procedures to deliver quality work.
• Collaborat with cross-functional teams to achieve project goals'
• Implement new training programs.
• Assist in developing strategic plan that aligned with long-term goals.

• Assisted with special events.
• Supported engaging, fun, and smooth-running events by leading circle time using music, games and different activities.
• Mentored new volunteers, fostering a supportive and inclusive team environment.
• Connected with members and their parents to foster a sense of community.
• Communicated with families ( English and Spanish).

I assisted teachers in the LRCI and LRCII programs at Issaquah High School and supported different students with different needs. I led group activities and ran an Emotional Intelligence program in one of the classrooms.

• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
• Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
• Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
• Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
• Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
• Prepared instruction materials, constructed bulletin boards, and set up work areas.
• Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.

• Led preschool bilingual classes in a preschool setting.
• Prepared adequate materials to present in each class.
• Boosted student engagement with interactive activities that incorporated authentic materials from Spanish-speaking countries.
• Created supportive learning environment for foreign students to nurture budding language development.

• Assisted healthcare professionals in delivering culturally sensitive care to Spanish-speaking patients.
• Maintained strict confidentiality when handling sensitive patient information following HIPAA guidelines.
• Collaborated closely with nursing staff to provide essential information about patient conditions, ensuring proper care delivery.
• Facilitated effective communication between healthcare providers and patients, ensuring proper diagnosis and treatment plans.
• Improved patient satisfaction with the quality of medical services through clear communication and empathy.

• Inspired creativity among children by introducing a range of artistic and imaginative activities during playgroup sessions.
• Led circle time both in English and Spanish through music.
• Connected with parents and kids and helped create a sense of community.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Processed Purchase and Sale agreements.
• Worked in the Payroll department.
• Supported and assisted Spanish speaking Real Estate agents to help them better understanding contracts and procedures.