NATALIA SCHENONE
Charleston,SC
Summary
Bilingual Public Health graduate from the College of Charleston with hands-on experience in patient intake, care coordination, and community outreach within dynamic healthcare and public service environments. Expertise in delivering high-quality customer service and supporting diverse populations, with strong communication skills in both English and Spanish, including medical interpretation and patient support. Proficient in documentation, administrative coordination, payroll processing, and ensuring compliance with confidentiality standards such as HIPAA. Committed to transitioning into the aviation industry, ready to leverage interpersonal, organizational, and operational support skills to enhance safe and efficient airline operations while delivering an exceptional customer experience.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Clinic Triage Assistant
Premier Medical
Charleston, SC
02.2025 - 12.2025
- Facilitated accurate communication between Spanish-speaking patients and healthcare providers.
- Interpreted complex medical terminology during patient assessments and treatment discussions.
- Ensured compliance with HIPAA regulations while handling sensitive patient information.
- Reduced patient wait times for admission through streamlining the triage process and optimizing bed management strategies.
- Collaborated with healthcare professionals to resolve discrepancies in patient records.
Server
Magnolia's
Charleston, SC
08.2023 - 01.2024
- Delivered exceptional guest service in high-pressure fine dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and customer satisfaction.
- Ensured compliance with health and safety regulations in food handling and service practices.
Server / Hostess / Cashier
Galpao Gaucho
Charleston, SC
09.2022 - 06.2023
- Delivered exceptional customer service, ensuring a welcoming dining experience for all guests.
- Managed multiple tables efficiently, prioritizing guest needs and maintaining service flow.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Barista
Starbuck's
Charleston, SC
09.2021 - 05.2022
- Crafted high-quality beverages consistently, ensuring adherence to Starbucks standards.
- Delivered exceptional customer service, enhancing overall customer experience and satisfaction levels.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Team Member
Chick-fil-A
Charleston, SC
11.2019 - 08.2021
- Provided exceptional customer service during high-volume periods, ensuring a positive dining experience.
- Operated kitchen equipment and maintained cleanliness, adhering to health and safety standards.
- Collaborated with team members to streamline food preparation processes, increasing efficiency.
Education
Bachelor of Science - Public Health
College of Charleston
Charleston, SC01-2025
Skills
- Bilingual Communication (English & Spanish)
- Customer Service & Client Relations
- Documentation & Records Management
- Scheduling & Coordination
- Problem Solving & Conflict Resolution
- Team Collaboration
- Payroll, Deposits & Invoice Processing
- Medical Interpretation & Patient Support
- Community Outreach & Health Education
- Public Health Program Support
Certification
- HIPPA May 2026
- FEMA IS-100.C May 2026
Languages
Spanish
English
Timeline
Clinic Triage Assistant
Premier Medical
02.2025 - 12.2025
Server
Magnolia's
08.2023 - 01.2024
Server / Hostess / Cashier
Galpao Gaucho
09.2022 - 06.2023
Barista
Starbuck's
09.2021 - 05.2022
Team Member
Chick-fil-A
11.2019 - 08.2021
Bachelor of Science - Public Health
College of Charleston