Natalia Vazquez
Trenton,NJ
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dispatcher
Acres Auto Recycling
02.2024 - 07.2024
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
- Monitored flow of paperwork and directed information to appropriate departments.
- Answered phone calls and responded to customer emails.
- Answered questions about store policies and addressed customer concerns.
- Built relationships with customers to encourage repeat business.
- Processed both cash and card purchases and returns.
Info Desk
Fairleigh Dickinson University
08.2023 - 11.2023
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Welcomed Students & guest with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Organized, maintained and updated information in computer databases.
Cashier
Shake Shack
09.2022 - 04.2023
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Built relationships with customers to encourage repeat business.
- Learned duties for various positions and provided backup at key times.
- Used POS system to enter orders, process payments and issue receipts.
- Responded promptly to requests for assistance, spills and customer inquiries.
Office Assistant
Dr. Chandini Hudson
06.2019 - 11.2022
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Completed patient check-in processes by verifying insurance and submitting forms to nursing team.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Education
No Degree - Biology
Fairleigh Dickinson University
Teaneck, NJHigh School Diploma -
Hamilton North-Nottingham
Hamilton, NJ06.2023
Skills
- Database Management
- Data Entry
- Dispatch Coordination
- Schedule Management
- Customer Assistance
- Customer Service
- Payment Collection
- Returns processing
- Cash Handling
- POS Systems
- Invoice Processing
- Event preparation
- File Maintenance
- Valid Driver's License
- Multi-Line Phone Systems
- Bilingual in Spanish
Certification
- Phlebotomy Technician
Timeline
Dispatcher
Acres Auto Recycling
02.2024 - 07.2024
Info Desk
Fairleigh Dickinson University
08.2023 - 11.2023
Cashier
Shake Shack
09.2022 - 04.2023
Office Assistant
Dr. Chandini Hudson
06.2019 - 11.2022
No Degree - Biology
Fairleigh Dickinson University
High School Diploma -
Hamilton North-Nottingham
- Phlebotomy Technician
Similar Profiles
Brian DavisBrian Davis
General Manager at Elite Auto RecyclingGeneral Manager at Elite Auto Recycling
Ligia LentzLigia Lentz
Receptionist at Alter bandits auto recyclingReceptionist at Alter bandits auto recycling
Charles StomCharles Stom
CSA at Pick-n-pull Auto Parts & Recycling CenterCSA at Pick-n-pull Auto Parts & Recycling Center