Natalia Vazquez Alvarado
El Paso,TX
Summary
Driven professional with vast experience in medical profession management. Committed to providing excellent care to patients of all ages. Expertise in performing admission assessments and discharges and participating in crisis interventions. Kind and caring professional with plenty experience in monitoring treatment of patients diagnosed with disabilities, illnesses and distress.
Overview
5
5
years of professional experience
Work History
Dental Office Manager
US Army
12.2019 - 01.2024
- Served as a dental assistant in one of the biggest Dental Treatment Facilities in the ARMY United States with 64 chairs that supports a patient population over 14,000 active duty service members.
- Supervise over 84 military and civilian at the Dental Facility.
- Order and monitor dental supplies and equipment inventory over $100,000 worth of value.
- Responsible for maintaining, organizing and auditing overall 14,630 records of active duty soldiers.
- Implemented strict infection control protocols to safeguard the health and safety of patients and employees alike.
- Identify, compile, abstract, and code patient data, using standard classification systems.
- Prepare patient, sterilize or disinfect instruments, set up instrument trays, prepare materials, take dental x-rays or assist in management of medical or dental emergencies and dental procedures.
- Schedule appointments, prepare bills and receive payment for dental services, complete insurance forms, and maintain records, manually or using computer.
- Reduced wait times for patients through effective coordination of staff schedules and resource allocation.
- Instruct patients in oral hygiene and plaque control programs and postoperative instructions.
- Assisting and providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
Psychiatric Nurse
Inspira Behavioral Care
11.2018 - 09.2019
- Facilitated interdisciplinary care planning meetings involving physicians, social workers, therapists, nurse practitioners, dieticians, pharmacists among others; ensuring cohesive approach towards achieving desired results.
- Enhanced therapeutic communication skills through active listening and empathetic responses, fostering trust and rapport with patients and staff.
- Optimized clinical decision-making by conducting thorough psychosocial assessments upon admission and throughout patients'' stays.
- Coordinated patient admissions, transfers, and discharges to ensure smooth transitions between departments or facilities.
- Ensured patient safety by closely monitoring behaviors, administering medications as prescribed, and intervening during incidents of aggression or selfharm.
- Managed psychiatric emergencies effectively, utilizing crisis intervention techniques to maintain safety for all involved parties.
- Reduced incidents of self-harm by providing appropriate supervision and timely intervention during crisis situations.
- Improved patient well-being by developing and implementing comprehensive care plans tailored to individual needs.
- Facilitated group therapy sessions on various topics such as coping strategies, stress management, and medication adherence for improved patient understanding.
- Ensured accurate documentation of patient information, treatment plans, and progress notes in accordance with regulatory requirements.
- Established open lines of communication with patients'' families; regularly updating them about progress and discussing treatment options thereby promoting trust and cooperation.
- Advocated for patients'' rights and best interests during treatment team meetings, collaborating effectively with medical professionals from diverse disciplines.
- Participated in ongoing professional development opportunities to stay current on evidence-based practices in psychiatric nursing care delivery methods.
- Mentored nursing students during clinical rotations at the psychiatric facility, sharing knowledge and expertise while promoting their professional growth.
Education
Certified Dental Assistant - Dental Assisting
US Army Medical Department Center & School
San Antonio, TX06.2020
Bachelor of Science - Nursing
National University College
Ponce, PR07.2017
Skills
- Office Administration
- Professional and Courteous
- Delegation Skills
- Active Listening
- Time Management
- Continuous Learning
- Empathy and Compassion
- Multitasking Abilities
Accomplishments
Recognized for meritorious service as dental assistant in the Fort Bliss Dental Health Activity. Dedicated to mission accomplishment, care of soldiers, and selfless service exemplify the army values and my actions are in keeping with the finest traditions of military services, reflecting great credit upon, myself, the Fort Bliss Dental Health Activity, the Regional Health Command-central and the United States.
Timeline
Dental Office Manager
US Army
12.2019 - 01.2024
Psychiatric Nurse
Inspira Behavioral Care
11.2018 - 09.2019
Certified Dental Assistant - Dental Assisting
US Army Medical Department Center & School
Bachelor of Science - Nursing
National University College
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