Talented Bilingual Human Resources Coordinator bringing several years management experience with extensive customer service, expert in building relationships with employees to support corporate culture and determine needed training resources. Handles complex employee needs and builds quality workforces, dedicated to sourcing best talent and establishing modern workforce policies to drive company growth and productivity. Communicative leader with outstanding record of operational improvement through workforce planning and development.
Overview
11
11
years of professional experience
Work History
HUMAN RESOURCES COORDINATOR
FESSLER & BOWMAN, INC
07.2019 - Current
Assist in recruitment and support strategic industry partner involvements, including job fairs and recruiting events
Internal and External graphic design, including flyers, hiring promos, brochures, etc
Partner with Marketing on hiring needs and how to best support through outreach efforts and social channels
Managing the lifecycle of the hiring process
Create a smooth onboarding process for new hires; this includes ensuring paperwork is complete and accurate by the first day, coordinating equipment with IT, conducting new hire Orientation, and setting up access to HR-related portals
Coordinate Company engagement activities and communications, including quarterly newsletter.
Developed onboarding materials and presented orientation sessions for new hires.
Organized recruitment activities such as career fairs, campus visits.
Participated in industry networking events to build talent pipeline.
Collaborated with hiring managers to understand position requirements.
OFFICE ASSISTANT
TAX EXPRESS OFFICE
07.2016 - 05.2019
Manage a multi-line phone system: Answers, screens, and directs phone calls to staff; takes messages and schedules appointments
Scanning and e-filing documents for proper record-keeping and operational flow
Accurately enter confidential and business-critical information into a database and Microsoft Excel spreadsheets
Receive customers and prepare their information
Organized QuickBooks and resolved billing issues for supply orders Enter and update client information in the company system
Perform weekly schedule
MARKETING AND STUDENTS RELATIONS COORDINATOR
UNIVERSIDAD CATOLICA DEL NORTE
03.2013 - 11.2015
Plan, Direct, and coordinate new student instructions, administration, and services Support the Marketing team by developing and executing marketing campaigns for the different departments within the University
Create partnerships with other universities and private institutions to intern students near graduation
Produced and distributed internal and external communications
Creates successful social media campaigns to grow a brand’s audience.
Education
Psychology -
Universidad Católica del Norte
Communication, Journalism, and Marketing -
Universidad Católica Luis Amigó
Skills
Orientation & Onboarding
Training & Development
HR Policies & Procedures
Employee Relations
Staff Recruitment & Retention
Employee Benefits
HRMS/ATS Management
Fast learner
Customer relationship building
Strong Interpersonal and Organizational skills
Strong initiative
Manual labor skills
Establishing goals and setting priorities
Good communication skills
High sense of urgency
Multitasking and problem solver
Graphic Design
Team Player
Languages
Spanish
Native/ Bilingual
Timeline
HUMAN RESOURCES COORDINATOR
FESSLER & BOWMAN, INC
07.2019 - Current
OFFICE ASSISTANT
TAX EXPRESS OFFICE
07.2016 - 05.2019
MARKETING AND STUDENTS RELATIONS COORDINATOR
UNIVERSIDAD CATOLICA DEL NORTE
03.2013 - 11.2015
Psychology -
Universidad Católica del Norte
Communication, Journalism, and Marketing -
Universidad Católica Luis Amigó
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