Summary
Overview
Work History
Education
Skills
Timeline
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Natalia Wedlow

Kansas City,Missouri

Summary

Experienced and well-trained professional adept at maintaining safety procedures and delivering excellent customer service. Proven ability to enhance team performance through strategic coaching and training.

Overview

6
6
years of professional experience

Work History

Team Manager/ Swim Instructor

Emler Swim School
Kansas City, KS
08.2022 - Current
  • Oversee swim lessons, deck management, and engage customers while evaluating student progress.
  • Provide remarkable customer service by preemptively addressing challenges.
  • Enhance team member performance through constructive feedback and participation in workshops.

Kennel Attendant

The Collar Club
Kansas City, MO
02.2021 - 05.2022
  • Provided exceptional customer service to pet owners, addressed their concerns and ensured a positive experience for both pets and clients.
  • Directed comprehensive training and onboarding programs for new hires.
  • Followed established protocols and procedures to ensure the safety and security of animals and staff members.

Cafe Team Member

Panera Bread
Kansas City, KS
08.2018 - 05.2020
  • Maintained cleanliness and organization in the cafe, including wiping down surfaces, restocking supplies, and keeping display cases and serving areas neat and attractive.
  • Collaborate with team members to ensure smooth operations and a positive work environment.
  • Assist with special events or promotions as needed, including setting up and decorating the cafe space and providing support during busy periods.

Education

Bachelor of Arts - Early Childhood Education

Arizona State University
Tempe, AZ

High School Diploma -

Lincoln College Prep Academy
Kansas City, MO

Skills

  • Lifeguard & Water Safety Training
  • Strong interpersonal abilities
  • First Aid and CPR
  • Customer Service
  • Problem-Solving
  • Collaboration
  • Assignment Delegation
  • Team building
  • Adaptability
  • Employee Development
  • Performance Evaluations
  • Onboarding and Orientation
  • Staff Development

Timeline

Team Manager/ Swim Instructor

Emler Swim School
08.2022 - Current

Kennel Attendant

The Collar Club
02.2021 - 05.2022

Cafe Team Member

Panera Bread
08.2018 - 05.2020

Bachelor of Arts - Early Childhood Education

Arizona State University

High School Diploma -

Lincoln College Prep Academy
Natalia Wedlow