Natalia Wilbor
Colorado Springs,CO
Summary
Dedicated and detail-oriented healthcare major with a strong background in customer service, office administration, and financial transactions. Experienced in working in fast-paced environments, including university cashier operations and restaurant settings, demonstrating exceptional multitasking, mathematical accuracy, and people skills. Passionate about healthcare, having completed numerous related courses, and committed to providing compassionate support to others. Seeking opportunities to apply administrative and interpersonal skills in a healthcare setting, while continuing to grow professionally.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
Colorado State University-Pueblo
Pueblo, CO
08.2024 - 05.2025
- Process student payments, and manage financial transactions accurately.
- Assist students with inquiries, demonstrating strong customer service skills.
- Maintain office records, and perform administrative tasks efficiently.
Financial Aid Advisor
Colorado State University-Pueblo
Pueblo, CO
08.2022 - 05.2024
- Assisted students and families in understanding financial aid options, including loans, grants, and scholarships.
- Reviewed and processed financial aid applications, ensuring compliance with federal and university guidelines.
- Provided individualized support to students navigating financial aid concerns.
- Maintained accurate records and collaborated with university departments to facilitate aid distribution.
Restaurant Hostess/Table Busser
Rib And Chop House
Colorado Springs, CO
09.2020 - 07.2021
- Delivered high-quality customer service in a fast-paced dining environment.
- Handled cash transactions and balanced registers with accuracy.
- Worked collaboratively with team members to ensure smooth operations.
Education
Bachelor of Science - Health Sciences
Colorado State University - Pueblo
Pueblo05-2026
Skills
- Customer Service and Communication – Strong interpersonal skills with a people-first approach
- Office Administration – Experience with clerical tasks, record-keeping, and data entry
- Financial transactions – skilled in processing payments, balancing registers, and handling confidential financial information
- Multitasking and time management – the ability to handle multiple responsibilities efficiently in fast-paced environments
- Problem-solving – A quick thinker with strong analytical skills to resolve customer and administrative issues
- Healthcare knowledge – familiar with medical terminology and concepts from coursework
- Technical skills – proficient in Microsoft Office (Word, Excel, Outlook), Google Suite, and university financial systems
Certification
- FERPA, HIPPA, & TITLE IX
- Adult, Child, and Infant CPR, AED, Advanced First Aid
Timeline
Cashier
Colorado State University-Pueblo
08.2024 - 05.2025
Financial Aid Advisor
Colorado State University-Pueblo
08.2022 - 05.2024
Restaurant Hostess/Table Busser
Rib And Chop House
09.2020 - 07.2021
Bachelor of Science - Health Sciences
Colorado State University - Pueblo
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