Natalia Williams
Auburn,CA
Summary
Proactive Sales Associate with extensive experience in customer engagement and product sales. Skilled in optimizing store layouts, managing financial transactions, and building strong customer relationships to drive repeat business. Known for maintaining professionalism in high-stress environments and ensuring high levels of customer satisfaction.
Energetic server with established customer service skills and foodservice experience. Adaptable employee, bringing flexibility and enthusiasm to diverse teams. Collaborative team leader, operating cash register, cleaning and managing customer flow.
Overview
1
1
year of professional experience
Work History
Sales Associate
Lazy Dog Chocolateria
09.2023 - 06.2024
- Promoted sales by organizing racks and shelves to optimize customer engagement.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
GED -
Acellus
Online2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Excellent people skills
- Exceptional customer service
- Product Sales
- Store Opening and Closing
Community Service
Host and caterer for Auburn Grace community church. Providing skills in the kitchen, and service for events such as weddings, and church groups.
Timeline
Sales Associate
Lazy Dog Chocolateria
09.2023 - 06.2024
GED -
Acellus
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