Natalia Wojcik
Staten Island,NY
Summary
Dynamic and dedicated server with extensive experience in the hospitality industry, coupled with a solid academic background in sports management. As a former lacrosse player, I bring a strong team-oriented mindset, excellent communication skills, and a proven ability to perform under pressure. My diverse skill set includes customer service excellence, multitasking, and a deep understanding of sports management principles, making me a valuable asset to any team or organization.
Overview
5
5
years of professional experience
Work History
Server
Richmond County Golfhouse
Staten Island, NY
07.2024 - Current
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Presented menus and answered questions regarding items.
Server
286 south
Staten Island, New York
05.2023 - Current
- Delivered meals to patrons
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Verified age of customers purchasing alcoholic beverages before serving them.
- Checked IDs for age verification before serving alcoholic beverages, adhering to legal requirements.
- Delivered food to guests in a timely manner while following safety protocols.
- Stocked service stations with ice, napkins and straws.
- Greeted guests with friendliness and professionalism.
Server
Lobo Loco
Staten Island, NY
08.2022 - 07.2023
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Checked food before serving it to customers.
- Greeted guests and provided menus.
- Trained new employees to perform duties.
- Served food and beverages to patrons and immediately remedied issues with orders.
Server
Waterside
Staten Island, New York
06.2020 - 08.2022
- Served food and beverages to patrons and immediately remedied issues with orders.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Stocked service areas with supplies during slow periods.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Cleaned tables and chairs to prepare dining area for next customers.
- Prepared checks, itemizing total meal costs and taxes.
- Ensured that each guest was served courteously, quickly, and efficiently.
Education
Bachelor in Sports Management - Sports Management
Niagara University
Niagara Falls, NY05-2025
Associate of Science - Biology
Medaille University
Buffalo,New York05-2022
High School Diploma -
Susan E Wagner High School
Staten Island, NY05-2020
Skills
- Team communication
- Sportsmanship and fair play
- Conditioning and fitness
- Lacrosse player
- Teamwork
- Customer service
- Attention to detail
- decision making
- Active listening
- Time management
Affiliations
Singer and Songwriter
Guitar and Piano Musician
Active Gym-goer and Social Media Content Creator showcasing fitness journeys and post-workout insights
Lacrosse Player, Participated in competitive lacrosse throughout my life
Languages
Polish
Native/ Bilingual
Timeline
Server
Richmond County Golfhouse
07.2024 - Current
Server
286 south
05.2023 - Current
Server
Lobo Loco
08.2022 - 07.2023
Server
Waterside
06.2020 - 08.2022
Bachelor in Sports Management - Sports Management
Niagara University
Associate of Science - Biology
Medaille University
High School Diploma -
Susan E Wagner High School
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