Natalia Zinchenko
Schaumburg,IL
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
1
1
year of professional experience
Work History
Head of Sales (Marketing) Department
Limited Liability Company "FORUS BEAUTY"
Kyiv, Ukraine
01.2023 - 07.2024
- Developed and implemented sales strategies to improve market share.
- Conducted customer surveys and analyzed results to identify areas of improvement.
- Directed a team of regional sales managers, providing guidance on successful sales tactics.
- Created training programs for new sales employees.
- Analyzed competitive data and identified opportunities for growth in the marketplace.
- Monitored performance metrics to ensure targets were met.
- Coordinated with marketing teams to develop promotional materials, campaigns, and pricing models.
- Negotiated contracts with vendors and customers to maximize profitability.
- Identified potential new markets and developed strategic plans for expansion into those markets.
- Managed budgeting processes related to sales operations, including forecasting future revenue streams.
- Recruited, trained, evaluated, coached, and mentored sales staff members as needed.
- Researched industry trends and consumer preferences to inform product development efforts.
- Delivered consistent one-on-one and group training sessions to help professionals improve skills and selling techniques.
Education
Some College (No Degree) -
IT STEP University
Some College (No Degree) - Information Technology, UX/UI Design
IT STEP University
KharkivSkills
- CRM proficiency
- Sales coaching
- Sales operations
- KPI analysis
- Service-driven sales
- Bilingual in Ukrainian, Russian
- Account management
- Programming skills Excel, Word, Figma
- Marketing strategy
Timeline
Head of Sales (Marketing) Department
Limited Liability Company "FORUS BEAUTY"
01.2023 - 07.2024
Some College (No Degree) -
IT STEP University
Some College (No Degree) - Information Technology, UX/UI Design
IT STEP University
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