Natalia Zornosa Zuluaga
Big Sky,MT
Summary
Passionate, spirited and classically trained culinary professional, skilled in building relationships and developing high-performing teams. Leader in delivery of excellent customer service. Equipped to apply restaurant operational experience to grow world-class organizations. Dedicated to food safety, customer service best practices and quality food service.
Overview
8
8
years of professional experience
Work History
Sous Chef
Spanish Peaks Mountain Club
Big Sky, MT
07.2023 - Current
- Ensured food preparation and presentation met high standards of quality and sanitation.
- Coordinated ordering, receiving, storage, and distribution of food items.
- Directed kitchen staff in day-to-day operations including food production, sanitation, safety practices, and personnel management.
- Developed daily specials utilizing seasonal ingredients.
- Trained new hires in proper cooking techniques and recipes.
- Contributed to the successful execution of catered events from start to finish.
- Supervised cooks and other kitchen personnel during meal services.
- Adjusted recipes as needed to accommodate dietary restrictions or allergies.
- Assisted restaurant in meeting financial targets by achieving food quality objectives.
- Analyzed recipes to determine menu prices based on cost of food, labor and overhead.
- Determined schedules and staff requirements necessary to prepare and plate food.
Kitchen Manager
Lotus Pad Big Sky
Big Sky, MT
04.2021 - 06.2024
- Trained employees on cooking techniques, safety standards and performance strategies.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Worked with vendors to establish strong relationships and maintain proper inventory supplies.
- Planned kitchen staff schedules to maximize coverage and encourage collaboration.
- Interviewed, hired and supervised back of house staff to clean tables, remove dishes, take food to tables and assist servers and bartenders.
- Contributed to successful shift management by helping with inventory and food ordering as well as team scheduling and work assignments.
- Led, trained and developed culinary team members to meet and exceed restaurant standards.
- Maximized team performance by training new employees on proper food handling and restaurant protocols.
Line Cook
Lotuspad
Big Sky, MT
02.2021 - 04.2021
- Assessed inventory levels and placed orders to replenish goods before supplies depleted.
- Monitored quality, presentation and quantities of plated food across line.
- Instructed cooks and other workers in preparation, cooking, garnishing, and presentation of food
- Washed utensils, plates and chopping boards between tasks to avoid cross-contamination.
- Planned and prepared food product orders to maintain appropriate stock levels.
- Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
Lead Line Cook
Big Sky Resort
Big Sky, MT
01.2021 - 04.2021
- Sterilized equipment and supplies using germicides and autoclaves to protect patients and staff from infection.
- Kept stations stocked and ready for use to maximize productivity.
- Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
- Washed and peeled ingredients to prepare for use in different meals and recipes.
- Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
- Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
- Assessed inventory levels and placed orders to replenish goods before supplies depleted.
Line Cook
Teleferic Barcelona
California City, CA
10.2020 - 02.2021
- Kept stations stocked and ready for use to maximize productivity.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Assisted in preparation of menu items such as steaks, burgers and sandwiches.
- Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
- Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
Lead Line Cook
BIGSKY
Big Sky, MT
11.2019 - 03.2020
- Kept stations stocked and ready for use to maximize productivity.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Followed proper food handling methods and maintained correct temperature of food products resulting in consistently high scores on health inspections.
- Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
- Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
- Grilled and deep fried various foods, including meats, potatoes and fish.
Front Desk Associate
NH Collection
Bogota, Colombia
08.2018 - 10.2019
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Managed guest check-in and check-out procedures, reservations and payments.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Managed customer complaints and rectified issues to complete satisfaction.
- Verified and collected client payments.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Catering Private Chef
MZ
Colombia, CU
02.2016 - 07.2018
- Stored raw foods and prepared items according to proper safe handling requirements and health code standards.
- Supported kitchen budgeting efforts by avoiding waste and using proper stock rotation procedures.
- Prepared banquet meals according to standard recipes and customer preferences.
- Used such cooking processes as charbroiling, sautéing, braising, roasting and par cooking to create delicious dishes.
- Employed and managed vendors by negotiating deliverables, cost and expected quality.
- Trained kitchen workers on culinary techniques.
- Developed recipes and menus to meet consumer demand and align with culinary trends.
Education
Associate of Arts - Culinary Arts
Mariano Moreno
Colombia02.2019
Associate of Arts - Hospitality Administration And Management
Mariano Moreno
Colombia02.2019
Profundizacion - Food And Beverage
Mariano Moreno
Colombia2019
High School Diploma -
La Cordillera
Colombia2012
A.A.S - Food And Beverage
Ecotet
ColombiaSome College (No Degree) - International Business Manegment
Universidad De La Sabana
ColombiaSkills
- Multitasking
- Waste control
- Food preparation
- Training
- Vendor relations
- Decision-making
- Supervision & leadership
- Critical thinking
- Ingredient inspection
- Food presentation
- Foodservice sanitation
- Recipe creation
- Equipment cleaning and maintenance
- Punctual and honest
- Highly motivated
- Cleaning and organization
- Budgeting and cost control
- Issue and conflict resolution
Languages
Spanish
Native/ Bilingual
English
Professional
French
Elementary
Timeline
Sous Chef
Spanish Peaks Mountain Club
07.2023 - Current
Kitchen Manager
Lotus Pad Big Sky
04.2021 - 06.2024
Line Cook
Lotuspad
02.2021 - 04.2021
Lead Line Cook
Big Sky Resort
01.2021 - 04.2021
Line Cook
Teleferic Barcelona
10.2020 - 02.2021
Lead Line Cook
BIGSKY
11.2019 - 03.2020
Front Desk Associate
NH Collection
08.2018 - 10.2019
Catering Private Chef
MZ
02.2016 - 07.2018
Associate of Arts - Culinary Arts
Mariano Moreno
Associate of Arts - Hospitality Administration And Management
Mariano Moreno
Profundizacion - Food And Beverage
Mariano Moreno
High School Diploma -
La Cordillera
A.A.S - Food And Beverage
Ecotet
Some College (No Degree) - International Business Manegment
Universidad De La Sabana
Similar Profiles
Owen GitchellOwen Gitchell
Summer Camp & Youth Activity Attendant at Spanish Peaks Mountain ClubSummer Camp & Youth Activity Attendant at Spanish Peaks Mountain Club
Coty McNielCoty McNiel
Housekeeper Full Time Year Round (Team Lead) at Spanish Peaks Mountain ClubHousekeeper Full Time Year Round (Team Lead) at Spanish Peaks Mountain Club
AVEREE SUMMERSAVEREE SUMMERS
Laundry Technician at Spanish Peaks Regional Health CenterLaundry Technician at Spanish Peaks Regional Health Center