Natalia Carolina Martinez Arguelles
Orlando,FL
Summary
Hardworking and ambitious job seeker with strong organizational skills eager to secure serving position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Food Truck Operator
Pizza Cone
- collaborated in cash, kitchen ,service, while rotating in both trucks.
- was just a pick up shift job when they had events while working at other jobs.
Server
Armando's Cucina Italiana
11.2022 - 02.2024
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Contributed to inventory by monitoring stock levels and notifying management when supplies were low.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, keeping costumers satisfied.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold due to menu, wine/ bar knowledge.
- helped run bar during lunch shifts/ when bartender was needed.
Server
El Molcajete, Mexican Restaurant
07.2022 - 11.2022
- Supported management by completing daily side work tasks such as restocking supplies and cleaning duties.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- opened the business while low staffed, helped prep in the back of house, host, buzz, and deep clean restaurant at night, including bathrooms, sweeping and mopping.
- Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
Host Manager
Armandos Cucina Italiana
03.2021 - 07.2022
- Streamlined front-of-house operations for increased efficiency and improved guest experience.
- Worked flexible schedule and extra shifts to meet business needs.
- Learned duties for various positions and provided backup at key times.
- trained all new host.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Stocked, tagged and displayed merchandise as required.
- Used POS system to enter orders, process payments and issue receipts.
Fry Cook, Grill Cook, Line Set Up, Expo
BurgerFi
04.2021 - 03.2022
- Assisted in testing new recipes for potential inclusion in the restaurant's offerings.
- Increased order accuracy by effectively communicating with waitstaff regarding customer orders and dietary restrictions.
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Packaged, arranged and labeled ingredient stock, storing at established temperatures.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Tested temperatures of food at specified intervals by using food thermometers.
- Maintained spotless and tidy dining area by throwing away food wrappers on tables, emptying trash receptacles and cleaning floors during slow periods.
- Reduced food waste, closely monitoring product usage and inventory levels.
- Stored food in designated containers and storage areas to prevent cross-contamination and spoilage.
- Scrubbed grill on customer request due to food allergies to clean food residue and avoid issues with allergens.
- came early to prep
Education
High School Diploma -
Econ River Highschool
East ColonialNo Degree - Certified Nurse Assistant
S.T.E.P Medical Teaching/ Learning Inc.
West Oaks Mall 04.2023
Skills
- Problem-Solving
- Collaboration and Teamwork
- Relationship Building
- Cleanliness standards
- Memory retention
- bilingual (spanish, english)
- effective Under Pressure
- Upselling and Cross Selling
Timeline
Server
Armando's Cucina Italiana
11.2022 - 02.2024
Server
El Molcajete, Mexican Restaurant
07.2022 - 11.2022
Fry Cook, Grill Cook, Line Set Up, Expo
BurgerFi
04.2021 - 03.2022
Host Manager
Armandos Cucina Italiana
03.2021 - 07.2022
Food Truck Operator
Pizza Cone
High School Diploma -
Econ River Highschool
No Degree - Certified Nurse Assistant
S.T.E.P Medical Teaching/ Learning Inc.
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