Natalia Claret Jaimes Santodomingo
Takoma Park,MD
Summary
Experienced with team leadership and collaborative project management, ensuring effective team operations and project outcomes. Utilizes strong communication and problem-solving skills to facilitate smooth workflow and address challenges promptly. Knowledge of adaptive strategies and process improvements enhances team efficiency and success.
A highly motivated team member with a background in fostering collaborative work environments and driving successful project outcomes. Brings valuable experience in process improvement and team coordination, ensuring seamless operations. Known for reliability and adaptability, consistently contributing to team success and meeting organizational goals.
Overview
9
9
years of professional experience
Work History
Senior Team Member
AREPAZONE
08.2022 - Current
- Set up and calibrated machinery to meet specific production requirements.
- Monitored operating machinery to assess progress, adjust settings, and maintain production speeds.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Documented counts and sorted finished work to promote easy access for shipping or additional processing.
- Spearheaded process improvements that led to increased efficiency and reduced operational costs.
- Identified stock imperfections, assigned grades, and noted production concerns based on regular inspections.
- Championed best practices within the team, leading by example through adherence to company policies and procedures.
Resource Manager
CENTRO DE ESPECIALISTAS LOGROS IPS
05.2021 - 04.2022
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Organized and led staff orientation programs and training to promote collaboration.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
Full Service Shopper
RAPPI SAS
02.2018 - 05.2021
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Contributed to company growth through consistent high-quality service that led to repeat business from satisfied customers.
Airport Customer Service Agent
VIVA AIR
12.2016 - 06.2017
- Assisted passengers with check-in processes, ensuring a smooth and efficient experience.
- Facilitated the boarding process for passengers, maintaining an organized and efficient environment.
- Coordinated wheelchair services for passengers in need of assistance, ensuring their comfort and safety throughout the airport journey.
- Assisted customers with special needs, offering personalized support throughout their travel experience.
- Ensured passenger safety by strictly adhering to all airport security protocols and procedures.
Customer Service Assistant
S&J ASOAFIL S.A.S.
01.2016 - 11.2016
- Answered customer questions about product availability and shipment times.
- Maintained clean and organized work environment to maintain customer safety.
- Collaborated with team members to improve overall customer experience and boost company reputation.
- Developed strong relationships with customers, establishing trust and loyalty through attentive service.
- Collaborated with other departments to guarantee customer satisfaction.
Education
Bachelor's Degree - Flight Attendant
Escuela De Instrucion Aeronautica (ASA)
BOGOTA, DC, COL11-2016
High School Diploma -
INSTITUTO TECNICO SUPERIOR DE COMERCIO
BARRANCABERMEJA, SANTANDER, COLOMBIA12-2014
Skills
- Management experience
- Delegation skills
- Coaching and mentoring
- Quality control
- Team mentoring
- Natural leadership skills
- Great communication skills
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Following instructions
- Adaptability and flexibility
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Senior Team Member
AREPAZONE
08.2022 - Current
Resource Manager
CENTRO DE ESPECIALISTAS LOGROS IPS
05.2021 - 04.2022
Full Service Shopper
RAPPI SAS
02.2018 - 05.2021
Airport Customer Service Agent
VIVA AIR
12.2016 - 06.2017
Customer Service Assistant
S&J ASOAFIL S.A.S.
01.2016 - 11.2016
Bachelor's Degree - Flight Attendant
Escuela De Instrucion Aeronautica (ASA)
High School Diploma -
INSTITUTO TECNICO SUPERIOR DE COMERCIO
Similar Profiles
Joselyn VargasJoselyn Vargas
Host at Mi RanchitoHost at Mi Ranchito
CHRISTELLE BELLACHRISTELLE BELLA
Direct Support Personnel at St John Community ServicesDirect Support Personnel at St John Community Services
Leena BellowsLeena Bellows
Counselor in Training at Takoma Park RecreationCounselor in Training at Takoma Park Recreation