Natalie Agosto
DeLand,FL
Summary
Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Reliable and honest custodian skilled in maintaining clean and orderly interior and exterior building spaces. Careful in managing every cleaning task, including floors, bathrooms, trash removal and windows, with diligence.
Overview
10
10
years of professional experience
Work History
Lead Custodian
Brevard Achievement Center
Longwood, FL
09.2019 - 02.2024
- Monitored employees to enforce proper use of personal protective equipment, supplies and equipment.
- Maintained compliance with industry regulations through thorough knowledge of OSHA guidelines and adherence to company policies.
- Optimized workflow efficiency by analyzing data from routine performance evaluations of custodial staff members.
- Implemented a structured training program for new hires, providing necessary support and guidance to ensure their success in the custodial team.
- Enhanced cleanliness and sanitation by implementing efficient cleaning techniques and protocols.
- Consistently met or exceeded expectations for quality control through rigorous inspection of completed tasks.
- Increased employee retention rates by fostering a positive work atmosphere and addressing any concerns promptly.
Custodian
Tribond
Longwood, FL
05.2016 - 06.2019
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Checked in and stocked inventory throughout facility.
Assistant Manager
Burger King
DeLand, FL
02.2014 - 05.2016
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Cleaner
D&E&D Cleaning Services
Deltona, FL
03.2019 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Education
Colegio Rubi
Las Piedras Puerto Rico 05.2010
Skills
- Cleaning and sanitizing
- Sweeping and Mopping
- Housekeeping
- Customer Service
- Reliability and punctuality
- Knowledge of cleaning products
- Interior and exterior cleaning
- Restroom Sanitation
- Dusting Techniques
- Health and safety compliance
- Basic Maintenance Knowledge
- Professional Appearance
Languages
Spanish
Native or Bilingual
Timeline
Lead Custodian
Brevard Achievement Center
09.2019 - 02.2024
Cleaner
D&E&D Cleaning Services
03.2019 - Current
Custodian
Tribond
05.2016 - 06.2019
Assistant Manager
Burger King
02.2014 - 05.2016
Colegio Rubi