Experienced in managing inventory, sales planning and reporting. Detail-oriented and proactive food service leader with an adaptable approach to team and operations management.
Overview
11
11
years of professional experience
Work History
Restuarant General Manager
Arbys Resturant
Columbus , Ohio
01.2024 - Current
Monitored daily financial transactions and prepared weekly reports for management review.
Scheduled staffing levels according to expected business volume on a daily basis.
Assessed training needs of personnel regularly and conducted necessary training programs.
Ensured compliance with all local health codes, sanitation regulations, and company policies.
Monitored food preparation methods, portion sizes, and presentation to ensure quality standards were met.
Conducted regular staff meetings to discuss operational improvements and address concerns.
Responded to customer concerns efficiently, accurately and with detailed information.
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Restaurant General Manager
Taco Bell Restaurant
Dublin , OH
11.2013 - 01.2024
Monitored daily financial transactions and prepared weekly reports for management review.
Scheduled staffing levels according to expected business volume on a daily basis.
Managed inventory levels ensuring that adequate supplies are available at all times while minimizing waste.
Reviewed performance evaluations of employees on a regular basis in order to enhance their productivity levels.
Performed administrative tasks including payroll processing, budgeting activities.
Trained new hires on company policies and procedures.
Sales Associate
TCC Verizon
Gahanna, OH
07.2015 - 06.2018
Provided accurate information about products, prices and services.
Handled customer complaints in a professional manner.
Attended weekly team meetings to review performance goals and objectives.
Upsold additional items based on customer interests and needs.
Built and maintained relationships with peers and upper management to drive team success.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Used technology resources to assist customers in locating and selecting items.
Education
High School Diploma -
Premier Academy Of Ohio
Columbus, OH
06-2018
Skills
Scheduling and Rostering
Menu development
Sales Growth
Marketing and Promotions
Cost Control
Staff Leadership
Sales Leadership
Proficient in Microsoft Office, Excel, and Outlook