Natalie Alfaro
Oxnard,CA
Summary
Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
1
1
year of professional experience
Work History
Floor Associate
Marshalls
Oxnard, CA
06.2023 - 01.2024
- Assisted customers with locating merchandise in the store.
- Provided assistance to other departments when needed.
- Organized displays to attract customers and promote sales.
- Stocked shelves with merchandise according to company guidelines.
- Greeted customers and answered their questions about product availability, prices, and use.
- Contributed to team effort by accomplishing related results as needed.
- Adhered to all safety regulations when handling products and equipment.
- Ensured that aisles were neat, clean, and free from hazards at all times.
Cashier
Marshalls
Oxnard, CA
06.2023 - 01.2024
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Conducted price checks for special orders or discounts as requested by customers.
- Answered customer inquiries regarding store policies and procedures.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Performed other duties as assigned by management.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Resolved customer complaints professionally in accordance with company policy.
- Followed company security procedures for handling large sums of money.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
General Studies
Rio Mesa High School
Oxnard, CASkills
- Product Promotion
- Interpersonal Relations
- POS System Operation
- Visual displays
- Workplace Safety
- Shelf Stocking
- Customer Engagement
- Stock replenishment
- Returns and exchanges
Timeline
Floor Associate
Marshalls
06.2023 - 01.2024
Cashier
Marshalls
06.2023 - 01.2024
General Studies
Rio Mesa High School
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