Julissa Alferez
Homeland,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a role that will allow myself to further my knowledge and apply it in an outdoor environment.
Overview
8
8
years of professional experience
Work History
Landscape Laborer
Jesus Alferez Landscape Maintenance
05.2016 - Current
- Demonstrated skilled use and maintenance of landscape tools and equipment.
- Landscaped yards by planting flowers, grass, trees, and bushes.
- Maintained grounds by trimming, weeding, leaf blowing and general clean-up.
- Mowed lawns using self-propelled lawn mowers.
- Installed irrigation systems for all types of customers.
- Inspected sprinkler heads across grounds and identified maintenance needs.
- Adjusted sprinkler head direction and angle based on identified wet and dry areas.
- Worked in all types of weather conditions, rain, cold, extreme heat.
- Served as translator, giving out quotes, scheduled appointment with customers invoicing and reconciling of payments.
Office Administrative Assistant
VM Utility Services, LLC.
12.2020 - 11.2023
- Provided clerical support to company employees by copying, faxing and filing documents.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Responded to inquiries from callers seeking information.
- Transferred and directed phone calls, guests and mail to correct staff members.
- Kept reception area clean and neat to give visitors positive first impression.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Managed payroll for 80 employees (QuickBooks).
- Performed calculations in overtime, vacation, and sick hours to provide accurate data for payroll processing.
Sales Associate/Cashier
Forever 21
10.2016 - 03.2020
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Issued receipts and processed refunds, credits or exchanges.
- Answered questions about store policies and addressed customer concerns.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
High School Diploma -
Diego Hills Charter School
Murrieta, CA02.2017
Skills
- Bilingual - Fluent in English and Spanish
- Experienced in Microsoft Word, Outlook, Excel, and Powerpoint
- Cashier experience and payment processing
- Payroll Processing (QuickBooks)
- Excellent customer service
- Excellent phone etiquette
Timeline
Office Administrative Assistant
VM Utility Services, LLC.
12.2020 - 11.2023
Sales Associate/Cashier
Forever 21
10.2016 - 03.2020
Landscape Laborer
Jesus Alferez Landscape Maintenance
05.2016 - Current
High School Diploma -
Diego Hills Charter School
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