Natalie Alicea
Norco,California
Summary
Dedicated professional with experience in customer service excellence and inventory management. Proven expertise in team leadership, employee training, conflict resolution. Skilled in multitasking and organization, ensuring smooth operations and high levels of customer satisfaction.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Ignite Fueling
Norco, CA
05.2024 - Current
- Assistant Management Support
- Team Leadership and Employee Guidance
- Trained new team members on safety protocols and operational procedures.
- Staff Scheduling & Break Coverage
- Customer Service Excellence / Strong Communication
- Cross-Department Support / Floating
- Vendor Relations & Check-Ins
- Inventory Management
- Order Placement & Tracking
- Multi-Tasking in Fast-Paced Environments
- Conflict Resolution & De-Escalation
- Sales & Membership Account Creation
- Payment Processing / Adding Cards to Accounts
- Reliable, Punctual, and Detail Oriented
Education
Diploma -
Corona High
Corona, CA07-2024
Skills
- Team leadership/motivation
- Employee training
- Customer service and satisfaction
- Inventory management
- Vendor relations
- Conflict resolution
- Money handling
- Team collaboration
- Multitasking and organization
- Marketing tactics
- Staff training and development
- Decision-making
- Goal setting
- Workload management
References
References available upon request.
Timeline
Assistant Manager
Ignite Fueling
05.2024 - Current
Diploma -
Corona High