Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Natalie Allen

Dallas,TX

Summary

A hardworking and passionate professional with excellent communication skills who is eager to secure an entry-level medical device sales representative position.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Clinical Research Coordinator

HCA Healthcare Research Institute
11.2022 - Current
  • Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
  • Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
  • Collected data and followed research protocols, operations manuals, and case report form requirements.
  • Followed informed consent processes and maintained records.
  • Maintained compliance with protocols covering patient care and clinical trial operations.
  • Gathered, processed, and shipped lab specimens.
  • Participated in initiation visits and investigator meetings, implementing trials in accordance with study timelines and budgets.
  • Collected, evaluated, and modeled collected data.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.

Clinical Research Coordinator

Greenstaff Medical
09.2022 - 11.2022
  • Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
  • Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
  • Collected data and followed research protocols, operations manuals, and case report form requirements.
  • Followed informed consent processes and maintained records.
  • Gathered, processed, and shipped lab specimens.
  • Maintained compliance with protocols covering patient care and clinical trial operations.
  • Participated in initiation visits and investigator meetings, implementing trials in accordance with study timelines and budgets.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Monitored unit budget to meet financial objectives for spend rate and funding.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Identified issues, analyzed information and provided solutions to problems.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Developed and maintained courteous and effective working relationships.

Research Associate

Mississippi College
08.2020 - 05.2022
  • Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
  • Helped team meet regulatory requirements by coordinating documentation and filings.
  • Distilled large amounts of information and produced reports, spreadsheets and documents outlining key details.
  • Set up equipment, organized inventory and maintained facilities.
  • Conducted genomic sequencing and centrifugation on a regular basis.
  • Gathered and organized information for research purposes.
  • Developed data collection strategies and monitored data quality for optimal research results.
  • Interpreted data analysis results to draw inferences and conclusions.
  • Wrote research papers, reports, reviews, and summaries regarding genomic sequencing.
  • Utilized statistical packages to analyze data and create visualizations.
  • Synthesized data and wrote detailed reports to present research findings to stakeholders.
  • Analyzed and interpreted patterns and trends.
  • Determined areas of research to increase knowledge in particular field.
  • Proposed innovative methods for capturing and analyzing customer data.
  • Analyzed results using analytical software and created reports.
  • Assisted scientists by collecting and organizing laboratory data.
  • Participated in lab meetings and project presentations.
  • Recorded and analyzed data to produce reports of results.
  • Troubleshot and resolved equipment and process issues.
  • Collaborated with researchers and scientists to design and execute experiments.
  • Participated in research projects by designing and executing experiments.
  • Set and oversaw quality assurance guidelines for laboratory work.
  • Kept abreast of current industry, scientific and regulatory developments and issues.
  • Interpreted laboratory results to provide technical advice to scientists.
  • Provided support and guidance to junior lab staff.
  • Trained and supervised junior technicians in laboratory protocols.
  • Developed new protocols and improved existing laboratory processes.
  • Coordinated and managed laboratory projects and experiments.

Medical Scribe

North Texas Orthopedics Sports Medicine
11.2015 - 03.2018
  • Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
  • Accompanied physicians through day in fast-paced, stressful environments.
  • Demonstrated confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations.
  • Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
  • Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
  • Communicated with other medical staff and personnel to obtain additional patient information.
  • Attended patient appointments and wrote narrative account of events using proper abbreviations, grammar, and spelling.
  • Oversaw calendar to schedule follow-up visits and tests for patients.
  • Collected required documents to prepare discharge and release summaries of patients.
  • Edited drafts created from speech recognition software.
  • Troubleshot and resolved technical issues to maintain productivity and quality of work.
  • Verified medical terminology and codes to deliver accurate and up-to-date information.
  • Managed electronic files and archives to keep transcripts organized and accessible.
  • Expertly transcribed medical reports for variety of physicians in hospital setting.
  • Reviewed and edited transcripts to verify and provide accurate and complete information.
  • Utilized templates and macros to streamline transcription processes.

Order Entry Sales Clerk

Integrated Alliance
03.2013 - 05.2015
  • Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
  • Kept front check out area clean and organized for efficient service.
  • Processed payments and returns with accuracy and efficiency.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Utilized CRM software to manage customer accounts and track performance metrics.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Sales Associate

Anna's Linens
06.2011 - 09.2012
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Used in-store system to locate inventory and place special orders for customers.
  • Prioritized helping customers over completing other routine tasks in store.
  • Recommended complementary purchases to customers, increasing revenue.
  • Monitored customers for signs of security concerns and escalated issues to management.

Education

Bachelor of Science - Biology

University of North Texas
Denton, TX

Master of Science - Biomedical Sciences

Mississippi College
Clinton, MS
05.2022

Bachelor of Science - Biology

Texas Woman's University
Denton, TX
08.2016

Skills

  • Specimen Handling
  • Documentation Requirements
  • Participant Screening
  • Study Protocols
  • Protocol Development
  • Research Experience
  • Trial Management
  • Phlebotomy
  • Specimen Collections
  • Research SOPs Understanding
  • Report Preparation
  • Meeting Coordination
  • Good Clinical Practices
  • Informed Consent
  • Documentation Management
  • Records Maintenance
  • Data Analysis
  • Schedule Coordination
  • Scheduling Proficiency
  • Product Sales
  • Order Processing
  • Sales Development
  • Payment Processing
  • Inventory Control
  • Shipment Processing
  • Business Development
  • Retail Store Operations
  • Guest Relations
  • Inventory Assessments
  • Reporting Requirements
  • Inventory Reviews
  • Lab Operations
  • Research Planning
  • Research and Analysis
  • CRM Tracking
  • Questionnaire Building
  • Documentation Skills
  • Project Management
  • Lab Safety
  • Experimental Design
  • Data Verification
  • Data Evaluation
  • Customer Service Expertise
  • Sales Strategy
  • Handheld Scanners
  • Returns Processing
  • Picking Orders
  • Managing Returns

Certification

Basic Life Support, American Heart Association - 9/2024

Nationally Certified Phlebotomy Technician, NCCT - 1/2024

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Clinical Research Coordinator

HCA Healthcare Research Institute
11.2022 - Current

Clinical Research Coordinator

Greenstaff Medical
09.2022 - 11.2022

Research Associate

Mississippi College
08.2020 - 05.2022

Medical Scribe

North Texas Orthopedics Sports Medicine
11.2015 - 03.2018

Order Entry Sales Clerk

Integrated Alliance
03.2013 - 05.2015

Sales Associate

Anna's Linens
06.2011 - 09.2012

Bachelor of Science - Biology

University of North Texas

Master of Science - Biomedical Sciences

Mississippi College

Bachelor of Science - Biology

Texas Woman's University
Natalie Allen