A hardworking and passionate professional with excellent communication skills who is eager to secure an entry-level medical device sales representative position.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Clinical Research Coordinator
HCA Healthcare Research Institute
11.2022 - Current
Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
Collected data and followed research protocols, operations manuals, and case report form requirements.
Followed informed consent processes and maintained records.
Maintained compliance with protocols covering patient care and clinical trial operations.
Gathered, processed, and shipped lab specimens.
Participated in initiation visits and investigator meetings, implementing trials in accordance with study timelines and budgets.
Collected, evaluated, and modeled collected data.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Excellent communication skills, both verbal and written.
Passionate about learning and committed to continual improvement.
Proved successful working within tight deadlines and a fast-paced environment.
Strengthened communication skills through regular interactions with others.
Organized and detail-oriented with a strong work ethic.
Adaptable and proficient in learning new concepts quickly and efficiently.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Paid attention to detail while completing assignments.
Worked flexible hours across night, weekend and holiday shifts.
Developed and maintained courteous and effective working relationships.
Identified issues, analyzed information and provided solutions to problems.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Cultivated interpersonal skills by building positive relationships with others.
Clinical Research Coordinator
Greenstaff Medical
09.2022 - 11.2022
Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
Collected data and followed research protocols, operations manuals, and case report form requirements.
Followed informed consent processes and maintained records.
Gathered, processed, and shipped lab specimens.
Maintained compliance with protocols covering patient care and clinical trial operations.
Participated in initiation visits and investigator meetings, implementing trials in accordance with study timelines and budgets.
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Monitored unit budget to meet financial objectives for spend rate and funding.
Worked well in a team setting, providing support and guidance.
Excellent communication skills, both verbal and written.
Identified issues, analyzed information and provided solutions to problems.
Adaptable and proficient in learning new concepts quickly and efficiently.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Paid attention to detail while completing assignments.
Worked flexible hours across night, weekend and holiday shifts.
Cultivated interpersonal skills by building positive relationships with others.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Developed and maintained courteous and effective working relationships.
Research Associate
Mississippi College
08.2020 - 05.2022
Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
Helped team meet regulatory requirements by coordinating documentation and filings.
Distilled large amounts of information and produced reports, spreadsheets and documents outlining key details.
Set up equipment, organized inventory and maintained facilities.
Conducted genomic sequencing and centrifugation on a regular basis.
Gathered and organized information for research purposes.
Developed data collection strategies and monitored data quality for optimal research results.
Interpreted data analysis results to draw inferences and conclusions.
Wrote research papers, reports, reviews, and summaries regarding genomic sequencing.
Utilized statistical packages to analyze data and create visualizations.
Synthesized data and wrote detailed reports to present research findings to stakeholders.
Analyzed and interpreted patterns and trends.
Determined areas of research to increase knowledge in particular field.
Proposed innovative methods for capturing and analyzing customer data.
Analyzed results using analytical software and created reports.
Assisted scientists by collecting and organizing laboratory data.
Participated in lab meetings and project presentations.
Recorded and analyzed data to produce reports of results.
Troubleshot and resolved equipment and process issues.
Collaborated with researchers and scientists to design and execute experiments.
Participated in research projects by designing and executing experiments.
Set and oversaw quality assurance guidelines for laboratory work.
Kept abreast of current industry, scientific and regulatory developments and issues.
Interpreted laboratory results to provide technical advice to scientists.
Provided support and guidance to junior lab staff.
Trained and supervised junior technicians in laboratory protocols.
Developed new protocols and improved existing laboratory processes.
Coordinated and managed laboratory projects and experiments.
Medical Scribe
North Texas Orthopedics Sports Medicine
11.2015 - 03.2018
Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
Accompanied physicians through day in fast-paced, stressful environments.
Demonstrated confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations.
Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
Communicated with other medical staff and personnel to obtain additional patient information.
Attended patient appointments and wrote narrative account of events using proper abbreviations, grammar, and spelling.
Oversaw calendar to schedule follow-up visits and tests for patients.
Collected required documents to prepare discharge and release summaries of patients.
Edited drafts created from speech recognition software.
Troubleshot and resolved technical issues to maintain productivity and quality of work.
Verified medical terminology and codes to deliver accurate and up-to-date information.
Managed electronic files and archives to keep transcripts organized and accessible.
Expertly transcribed medical reports for variety of physicians in hospital setting.
Reviewed and edited transcripts to verify and provide accurate and complete information.
Utilized templates and macros to streamline transcription processes.
Order Entry Sales Clerk
Integrated Alliance
03.2013 - 05.2015
Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
Kept front check out area clean and organized for efficient service.
Processed payments and returns with accuracy and efficiency.
Trained and mentored new sales representatives.
Retained excellent client satisfaction ratings through outstanding service delivery.
Managed customer accounts to secure customer satisfaction and repeat business.
Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Developed and implemented sales strategies to increase profits.
Negotiated contracts with clients and developed relationships with key personnel.
Utilized CRM software to manage customer accounts and track performance metrics.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Sales Associate
Anna's Linens
06.2011 - 09.2012
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Managed returns, exchanges and refunds in accordance with store policy.
Answered customer questions about sizing, accessories, and merchandise care.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Solved customer challenges by offering relevant products and services.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Engaged with customers to effectively build rapport and lasting relationships.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Generated new sales leads to achieve and exceed monthly sales goals.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Listened to customer needs and desires to identify and recommend optimal products.
Managed efficient cash register operations.
Built customer loyalty and retention by delivering excellent shopping experiences.
Used in-store system to locate inventory and place special orders for customers.
Prioritized helping customers over completing other routine tasks in store.
Recommended complementary purchases to customers, increasing revenue.
Monitored customers for signs of security concerns and escalated issues to management.
Education
Bachelor of Science - Biology
University of North Texas
Denton, TX
Master of Science - Biomedical Sciences
Mississippi College
Clinton, MS
05.2022
Bachelor of Science - Biology
Texas Woman's University
Denton, TX
08.2016
Skills
Specimen Handling
Documentation Requirements
Participant Screening
Study Protocols
Protocol Development
Research Experience
Trial Management
Phlebotomy
Specimen Collections
Research SOPs Understanding
Report Preparation
Meeting Coordination
Good Clinical Practices
Informed Consent
Documentation Management
Records Maintenance
Data Analysis
Schedule Coordination
Scheduling Proficiency
Product Sales
Order Processing
Sales Development
Payment Processing
Inventory Control
Shipment Processing
Business Development
Retail Store Operations
Guest Relations
Inventory Assessments
Reporting Requirements
Inventory Reviews
Lab Operations
Research Planning
Research and Analysis
CRM Tracking
Questionnaire Building
Documentation Skills
Project Management
Lab Safety
Experimental Design
Data Verification
Data Evaluation
Customer Service Expertise
Sales Strategy
Handheld Scanners
Returns Processing
Picking Orders
Managing Returns
Certification
Basic Life Support, American Heart Association - 9/2024
Radiologist at FSBI «Petrov Research Institute of Oncology» of the Ministry of Healthcare of the Russian FederationRadiologist at FSBI «Petrov Research Institute of Oncology» of the Ministry of Healthcare of the Russian Federation