Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Natalie Alonzo

Englewood,CO

Summary

Professional Summary

Accomplished Personal Chef and Kitchen Manager with over 15 years of experience in both commercial and residential kitchens. Highly skilled in menu customization, client relationship building, and enhancing food presentation to drive customer satisfaction. Known for a strong ability to mentor and manage staff while ensuring adherence to sanitation and safety practices. Expertise in creating diverse, flavorful dishes—combining both classic and ethnic cuisines—tailored to meet clients' tastes and preferences.

Proven leadership and organizational skills, excelling in high-pressure, fast-paced environments. Adept at maintaining calm during busy service hours while ensuring top-quality food preparation. Passionate about continuously refining culinary knowledge and enhancing customer experiences.

Core Competencies

  • Personal and Private Chef Services
  • Menu Design and Customization
  • Kitchen Management and Staff Leadership
  • Client Relationship Management
  • Sanitation and Safety Compliance
  • Multi-Cuisine Expertise (Ethnic and Classic Dishes)
  • High-Pressure Decision-Making
  • Event Catering and Meal Planning

Overview

27
27
years of professional experience

Work History

Personal Chef

Self-employeed
01.2013 - 07.2024
  • Prepared and served meals for small dinner parties and large events and complied with diet requests and special accommodations.
  • Met with client and discussed preferred meals, dietary restrictions and food allergies.
  • Generated invoice to request payment for services provided in client home or specifically requested location.
  • Labeled food to include reheating and safe storage and handling instructions.
  • Planned menus that incorporated healthy, fresh food sourced from stores.
  • Cooke 3-5 meals per day and served at residences or delivered to requested locations.

Chef

Maddie's Morning Eats
01.2013 - 11.2019
  • Maintained well-organized mise en place to keep work consistent.
  • Monitored line processes to maintain consistency in quality, quantity, and presentation.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.

Store Manager of Operations

Starbucks
08.1997 - 07.2011
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Defined clear targets and objectives and communicated to other team members.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Developed detailed plans based on broad guidance and direction.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Education

Bachelor of Arts - Communications

University of Colorado Denver
Denver, CO

Certificate - Culinary Arts

Cook Street School of Culinary Arts
Denver, CO

Skills

  • Customized menus
  • Kitchen preparation
  • Kitchen equipment usage
  • Kitchen management
  • Food presentation
  • Client relationship building
  • Sanitation practices
  • Menu planning
  • Knife skills
  • Meal preparation
  • Grocery shopping
  • Special events

Interests

In my free time, when I am not with my family, I like to read, attend my book club, run, and spend time with a few close friends

Timeline

Personal Chef

Self-employeed
01.2013 - 07.2024

Chef

Maddie's Morning Eats
01.2013 - 11.2019

Store Manager of Operations

Starbucks
08.1997 - 07.2011

Bachelor of Arts - Communications

University of Colorado Denver

Certificate - Culinary Arts

Cook Street School of Culinary Arts

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Natalie Alonzo