Natalie Alvarado

Dynamic Grocery Team Member at Smart&Final with a proven track record in customer service excellence and effective team collaboration. Skilled in inventory organization and merchandising, I consistently enhanced product visibility and customer satisfaction. Adept at conflict resolution, I thrive in fast-paced environments, ensuring seamless operations and a positive shopping experience.

• Established long-term relationships with a large base of customers through effective listening, open-ended questioning and positive response to inquiries.
• Assisted customers by locating requested items quickly, which reduced the number of calls on the customer service desk by 90%.
• Developed outstanding skills in time management, customer engagement and oral communications through consistent interaction with supervisors and customers.
• Designed eye-catching product displays, helping to increase merchandise visibility to the customer.