Summary
Overview
Work History
Education
Skills
Timeline
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NATALIE ALVORD

NATALIE ALVORD

Buford,GA

Summary

Thank you for the opportunity to serve! I love life, and it's always so fun to be present and have a front row seat at how God is working and present through it all. I love my husband and two boys (ages 6 & 4) first! They are definitely my why. Family is very important to me. Professionally and personally, I love to serve and help others. I am a servant leader, confident in who God has created me to be, yet humble enough to always have a mind eager to learn, and to never see myself better or worse than anyone else. I focus on the solution, am goal-oriented, promote unity to any team, multi-tasks well, move swiftly, all the while, paying attention to detail. Life is a gift!

Overview

21
21
years of professional experience

Work History

Success Consultant

eAssist Dental Solutions
American Fork, UT
10.2022 - Current
  • Servant Leader
  • Self-Motivator, Time Management, and Team Player
  • Solid with grammar and strong communication skills
  • Communicate, written and verbal form
  • Proficient in dental claim submission, insurance payment posting, contractual adjustment posting and appealing claims.
  • Service to multiple client offices all over the country.
  • Team Lead
  • Help client collect 100% of what they produce
  • Delivery peace of mind to doctors by developing trust, getting payments in a very timely manner, meeting goals, always responding within 24 hours to all
  • High levels of accountability

Team Lead, Front Office Manager

North Atlanta Center for Cosmetic & Implant Dentistry
Buford, GA
10.2014 - 10.2022
  • Success at keeping 3-4 Hygienists & Doctor's schedule full
  • Communicating via phone, email, or text to secure appointments in an out-of-network practice (patients choose to come because of the level of service received)
  • Treatment Coordinator- presenting and selling small and large treatment plans; communicating clearly the value of what's needed (with an excellent follow up system)
  • Using tools and tactics to know and understand a patient's concerns, and ability to help them obtain good health (small and large cases).
  • Move tasks to completion in a very busy/state-of-the-art practice
  • Overdeliver to my Doctor and patients.
  • Team Lead; Solution Driven; Promoting Unity

Center for Advanced Dentistry
04.2013 - 10.2014
  • Answer phones; Schedule Patients
  • Insurance Verification & Claims
  • New Patient Experience
  • Treatment planning and coordinating.

Gainesville College
08.2003 - 01.2005
  • Hope Scholarship 3.5 GPA
  • Works towards completing Associates Degree (1 semester left-Left to go to Culinary School).

BILLING SPECIALIST

Education

CULINARY ARTS -

Art Institute of Atlanta
01.2006

Skills

  • Effective communication skills
  • Multi-tasker that's solution driven
  • Prompt & Efficient with a great attitude
  • Careful attention to detail
  • Proficient in MS Office (Outlook, Word -mostly)
  • Presenting and selling treatment cases, both large and small
  • Passionate about serving people and serving them well

Timeline

Success Consultant

eAssist Dental Solutions
10.2022 - Current

Team Lead, Front Office Manager

North Atlanta Center for Cosmetic & Implant Dentistry
10.2014 - 10.2022

Center for Advanced Dentistry
04.2013 - 10.2014

Gainesville College
08.2003 - 01.2005

BILLING SPECIALIST

CULINARY ARTS -

Art Institute of Atlanta

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NATALIE ALVORD