Natalie Amador
Calumet Park,IL
Summary
Energetic individual with over 4 years of experience thriving in fast-paced environments. Excellent money management and attention to detail skills. Committed to providing top-notch customer service, ensuring each customer receives an exceptional experience. Dedicated to building strong relationships with customers, fostering comfort and loyalty that encourages repeat business.
Overview
8
8
years of professional experience
Work History
Claim Administrator
Cope With Hope
04.2024 - Current
- Reviewing pictures thoroughly to accurately accesses damages done to property.
- Improved customer satisfaction ratings by providing timely and accurate information on claim status.
- Utilized advanced software tools to efficiently manage workload and track progress on individual cases.
- Coordinated with insurance adjusters to expedite claim resolutions while protecting company interests.
Assembler
Intralox
Harahan, Louisiana
06.2019 - 06.2023
- Demonstrated flexibility in adapting to various types of assemblies, allowing for seamless transition between different projects as needed.
- Increased production efficiency by assembling components quickly and accurately.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
- Reduced assembly errors by following detailed instructions and blueprints for each project.
Pawnbroker
Cash America
Metairie, Louisiana
01.2018 - 12.2018
- Negotiated fair prices for both buying and selling items while maintaining profitability goals for the business.
- Complied with local, state and federal laws in reviewing identification, obtaining thumbprints and verifying serial numbers against law enforcement databases.
- Evaluated the value of various items, such as jewelry, electronics, tools, and antiques, based on market conditions and item condition.
- Resolved customer disputes tactfully and professionally to maintain positive customer experiences.
Cashier
CVS
Kenner, Louisiana
10.2017 - 01.2018
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
Receiving Team Member
Burlington
Kenner, Louisiana
03.2017 - 10.2017
- Maintained a clean and organized receiving area, ensuring smooth operations and easy access to products.
- Tagged and prepared new merchandise for retail sales.
- Collaborated with team members to unload trucks, inspect merchandise, and quickly resolve discrepancies or damaged items.
- Expedited product distribution by efficiently sorting and routing received items to appropriate departments or storage locations.
Education
High School Diploma -
East Jefferson High School
05.2015
Skills
- Attentive
- Fast Problem Solving
- Team Player
- Organized
- Self Sufficient
- Positive Attitude
- Responsible
- Customer Communication
Timeline
Claim Administrator
Cope With Hope
04.2024 - Current
Assembler
Intralox
06.2019 - 06.2023
Pawnbroker
Cash America
01.2018 - 12.2018
Cashier
CVS
10.2017 - 01.2018
Receiving Team Member
Burlington
03.2017 - 10.2017
High School Diploma -
East Jefferson High School