Natalie Anderson

• Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
• Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
• Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
• Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
• Conducted regular meetings with staff to discuss performance and address any issues.
• Ensured compliance with health department regulations by maintaining a clean and safe dining environment.
• Analyzed daily sales figures and developed strategies to increase sales.
• Supported recruitment efforts by interviewing potential candidates contributing to a skilled and motivated team.
• Maintained positive relationships with vendors to ensure timely delivery of high-quality products at competitive prices.
• Coordinated special events and promotions, drawing in new customers and increasing revenue.
• Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.

• Trained front of house staff members.

• Managed high volume dining periods with effective time management and strong multitasking abilities.
• Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
• Cultivated warm relationships with regular customers.
• Oversaw daily operations of service team, delegated tasks, and trained new staff.
• Collaborated with kitchen staff to ensure accurate and timely delivery of meals, resulting in higher customer satisfaction rates.
• Mentored new servers, sharing best practices for exceptional service and fostering a positive work environment.
• Wrote and submitted accurate end-of-shift reports to provide management with accurate information about performance of restaurant and staff.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.