Natalie Andrew
Ramona,CA
Summary
Dynamic sales associate with a proven track record at Big 5 Sporting Goods, excelling in customer engagement and inventory management. Leveraged exceptional customer service and teamwork to boost sales and enhance client satisfaction. Proficient in POS system operation, consistently achieving sales targets through effective problem-solving and communication skills.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Big 5 Sporting Goods
10.2024 - Current
- Educated customers on promotions, loyalty programs, and product features to increase engagement.
- Monitored inventory levels and restocked shelves to maintain product availability for shoppers.
- Resolved customer complaints promptly to ensure satisfaction and build loyalty.
- Participated in training new associates on store policies, procedures, and customer service techniques.
Assistant Stylist
Glitz And Glam Beauty Bar
04.2025 - 12.2025
- Assisted stylists in creating diverse hair and makeup looks for clients.
- Managed inventory of beauty products, ensuring stock levels met demand.
- Provided exceptional customer service, addressing client inquiries and preferences.
- Prepared workstations and maintained cleanliness throughout the salon environment.
Sales Associate
Footlocker Retail
03.2023 - 11.2023
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained merchandise presentation standards to drive sales and attract customers.
- Processed transactions accurately using point-of-sale systems, ensuring efficient service.
- Collaborated with team members to achieve daily sales targets and improve store performance.
Server
Evino Restaurant
07.2022 - 02.2023
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted with menu recommendations and wine pairings to enhance guest experience.
- Maintained cleanliness and organization of dining area to ensure a welcoming atmosphere.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
Education
Cosmo License - Cosmotology
Bellus Academy
Poway, CA10.2024
High School Diploma -
Montecito High School
Ramona, CA02.2023
Skills
- Teamwork and collaboration
- Outgoing personality
- Money handling
- POS system operation
- Time management
- Problem-solving skills
- Listening skills
- Exceptional customer service
Certification
- COSMO License (April 5, 2025 to April 30, 2027)
Timeline
Assistant Stylist
Glitz And Glam Beauty Bar
04.2025 - 12.2025
Sales Associate
Big 5 Sporting Goods
10.2024 - Current
Sales Associate
Footlocker Retail
03.2023 - 11.2023
Server
Evino Restaurant
07.2022 - 02.2023
Cosmo License - Cosmotology
Bellus Academy
High School Diploma -
Montecito High School