Summary
Overview
Work History
Education
Skills
Certification
Timeline
Barista

Natalie Andrews

Bridgeville,DE

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Restaurant Hostess

Grotto Pizza
05.2021 - 10.2021
  • Answered customer questions about hours, seating and menu information.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.

Bear Builder

Build-A-Bear
11.2021 - 05.2022
  • Assembled Build-a-Bear marketing displays on sales floor and removed displays based on management's discretion.
  • Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting and explaining best solution to solve the problem.
  • Operated POS system to receive payments by cash, credit card, vouchers and automatic debit.
  • Suggested products and upsells to maximize store results and enhance guests experience.
  • Checked items received against shipping invoices to verify accurate shipments of products.
  • Verified part numbers and placed parts in appropriate shipping containers.
  • Maintained counts and lifts, shifts and stocks materials and parts.
  • Recognized and reported defective material and equipment to shift supervisor.

Barista

Starbucks
06.2022 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new employees in groups and in one-on-one scenarios.

Education

High School Diploma -

Sussex Technical High School
Georgetown, DE
2022

Bachelor of Science - Animal Biosciences

University of Delaware
Newark, DE
2026

Skills

  • Coordinating Orders
  • Stocking Supplies and Retail Products
  • Customer Retention
  • Display Maintenance
  • Professionalism
  • Equipment and Store Cleaning
  • Product Advertising
  • Team Instructions
  • Front of House Management
  • Wheelchair Support
  • Guest Greeting and Seating
  • Team Player
  • Time Management

Certification

  • Licensed Cosmetologist

Timeline

Barista

Starbucks
06.2022 - Current

Bear Builder

Build-A-Bear
11.2021 - 05.2022

Restaurant Hostess

Grotto Pizza
05.2021 - 10.2021

High School Diploma -

Sussex Technical High School

Bachelor of Science - Animal Biosciences

University of Delaware

Similar Profiles

CREATE PROFILE
Natalie Andrews