Natalie Angel Figueroa
Bolton Landing,NY
Summary
Confident and driven student who is eager to continue her education. I am very passionate about learning new skills and gaining more knowledge about my field. Ambitious and driven individual, ready and willing to work hard and learn from professionals. Brings outstanding conflict resolution and communication skills from previous job experiences.
Overview
6
6
years of professional experience
Work History
Chambermaid
Northward Ho!
Bolton Landing, NY
06.2020 - Current
- Replaced bed linens in guest rooms to ensure cleanliness and comfort. and made beds to meet hotel standards, enhancing guest comfort and satisfaction.
- Vacuumed carpets, dusted furniture, and wiped down surfaces in guest rooms.
- Ensured compliance with safety protocols for handling cleaning chemicals and equipment, promoting a safe environment.
- Alerted security personnel about suspicious activity to maintain safety in the hotel. or security concerns to personnel promptly, contributing to overall guest safety and security.
Restaurant Hostess
Algonquin Restaurant
Bolton Landing, NY
06.2022 - 06.2024
- Maintained seating charts to optimize station rotations.
- Communicated with management and service staff to address customer needs.
- Collaborated with management in planning events or promotions held at a restaurant.
Server
Diamond Point Grille
Diamond Point, NY
06.2024 - 08.2024
- Explained details for new menu items and daily specials.
- Communicated professionally with customers, colleagues, and supervisors.
- Processed credit card transactions, gift cards, and cash payments.
- Updated daily specials boards for customers to view easily upon entrance.
Server
Cate's Italian Garden
Bolton Landing, NY
12.2024 - Current
- Verbally advertised daily special entrees to customers
- Communicated professionally with customers, colleagues, and supervisors.
- Processed credit card transactions, gift cards, and cash payments.
Education
Bachelor of Science (B.S.) - Speech and Hearing Science
SUNY Cortland
Cortland, NY05-2027
High School Diploma -
Bolton Central School
Bolton Landing06-2024
Skills
- Active listening
- Customer service
- Team coordination
- Friendly and outgoing
- Problem-solving
- Effective multitasking
OTHER EXPERIENCE
- Cortland Women's Rugby Football Club
- President (2026-2027)
- Scheduled matches and communicated with opposing teams, maintained our schedule for on- and off-the-field activities, upheld our team constitution's standards throughout the year.
- Treasurer (2025-2026)
- Collected dues from players, gave purchase reimbursements, made purchase orders, created the following years budget allocations.
Timeline
Server
Cate's Italian Garden
12.2024 - Current
Server
Diamond Point Grille
06.2024 - 08.2024
Restaurant Hostess
Algonquin Restaurant
06.2022 - 06.2024
Chambermaid
Northward Ho!
06.2020 - Current
Bachelor of Science (B.S.) - Speech and Hearing Science
SUNY Cortland
High School Diploma -
Bolton Central School