Hi, I’m
Natalie Aquino
Jersey City,NJ
Summary
Versatile and achievement-oriented professional with a proven track record at Driver Pulse, adept in vehicle maintenance and repair, and excelling in customer relationship management. Demonstrated ability to maintain confidentiality and ensure data accuracy, enhancing operational efficiency and client satisfaction. Skilled in negotiation, fostering significant improvements in service delivery and customer engagement.
Overview
11
years of professional experience
Work History
Driver Pulse
CDL Truck Driver
03.2023 - 07.2024
Job overview
- Performed thorough pre-trip inspections, ensuring vehicle safety and preventing potential issues.
- Operated with safety and skill to avoid accidents and delays.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected vehicle before and after every trip and conducted minor repairs.
Grm Document Management
Data Entry Clerk
07.2017 - 05.2024
Job overview
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Verified accuracy of data entered into system to produce error-free reports.
- Sorted documents and maintained organized filing process.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
MacDonalds
Cashier Specialist
09.2013 - 11.2016
Job overview
- Enhanced customer satisfaction by providing efficient and accurate cashier transactions.
- Assisted customers in locating products throughout the store for enhanced shopping experiences and increased sales opportunities.
- Supported Type and Type departments with merchandising, product retrieval and customer service needs.
- Worked flexible schedule and extra shifts to meet business needs.
Season Culinary Services
Manager
05.2014 - 02.2016
Job overview
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Confort Inn
Housekeeper
04.2013 - 09.2015
Job overview
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Education
MedtechSilver Spring, MD
Inglés from Basic Inglés
06.2016
Minerva MirabalDominican Republic
High School Diploma
08.2009
Skills
- Pretrip inspections
- Accurate record keeping
- Vehicle maintenance and repair
- Flexible schedule availability
- Data accuracy
- Filing and data archiving
- Maintains confidentiality
- Document processing
- Verbal and written communication
- Customer relationship management (CRM)
- Sales management
- Marketing
- Negotiation
Languages
Spanish
Native or Bilingual
Inglés
Professional Working
Timeline
CDL Truck Driver
Driver Pulse
03.2023 - 07.2024
Data Entry Clerk
Grm Document Management
07.2017 - 05.2024
Manager
Season Culinary Services
05.2014 - 02.2016
Cashier Specialist
MacDonalds
09.2013 - 11.2016
Housekeeper
Confort Inn
04.2013 - 09.2015
Medtech
Inglés from Basic Inglés
Minerva Mirabal
High School Diploma
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