Summary
Overview
Work History
Education
Skills
Languages
Timeline
Barista

Natalie Armstrong

Chicago,IL

Summary

Proven team player and hospitality expert, I've elevated customer experiences at Veritas Cafe by mastering espresso machine operation and fostering a loyal customer base. Demonstrating exceptional customer service and safe food handling, I've contributed to a positive, results-driven environment. My leadership as a Camp Counselor further showcases my ability to engage and ensure safety, blending hard and soft skills effectively.

Overview

4
4
years of professional experience

Work History

Barista

Veritas Cafe
04.2022 - 08.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
  • Elevated coffee quality and consistency using precise measurements and techniques for every order.

Camp Counselor

East Iowa Bible Camp
05.2020 - 08.2023
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.

Education

Bachelor of Arts - Linguistics

Moody Bible Institute
Chicago
05.2028

Associate of Arts - Education

Kirkwood Community College
Cedar Rapids, IA
05.2024

High School Diploma -

Vinton-Shellsburg High School
Vinton, IA
05.2022

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties
  • Exceptional customer service
  • Cash Register Operation
  • Espresso machine operation
  • Safe Food Handling
  • Beverage Preparation
  • Hospitality service expertise

Languages

Spanish
Limited Working
American Sign Language
Limited Working
Thai
Elementary

Timeline

Barista

Veritas Cafe
04.2022 - 08.2024

Camp Counselor

East Iowa Bible Camp
05.2020 - 08.2023

Bachelor of Arts - Linguistics

Moody Bible Institute

Associate of Arts - Education

Kirkwood Community College

High School Diploma -

Vinton-Shellsburg High School
Natalie Armstrong