Natalie A. Shepherd
Las Vegas,NV
Summary
Detail-oriented EKG Technician and Certified Medical Assistant with extensive experience in EKG analysis and patient vital monitoring at University Medical Center Hospital. Proven track record of enhancing patient comfort and increasing test accuracy through effective collaboration and exceptional patient preparation. Combines strong interpersonal skills with technical expertise to deliver high-quality healthcare.
Overview
6
6
years of professional experience
1
1
Certification
Work History
EKG Technician & Certified Medical Assistant
University Medical Center Hospital
Las Vegas, USA
06.2022 - 11.2024
- Certified EKG Technician in the ER, Trauma, and Main Hospital.
- Monitored and recorded cardiac activity data from multiple heart views.
- Instructed patients on proper positioning for EKG testing and ensured their comfort during the procedure.
- Prepared reports summarizing patient data collected from EKG tests for review by physician.
- Maintained accurate records of patient data, test results, and other relevant information.
- Ensured that all safety protocols were followed at all times while performing EKG tests on patients.
- Communicated test or assessment results to medical professionals.
- Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
- Worked closely with nurses to provide assistance during emergency situations involving heart problems.
Certified Medical Assistant
UNLV Health
Las Vegas, USA
08.2019 - 06.2022
- Executed administrative duties supporting the functions of back office NRCMA alongside surgery scheduling for ENT professionals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Handled general office duties to support administrative staff during peak hours.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Monitored patient vital signs during examinations and treatments.
- Administered medications, monitored vital signs, and performed laboratory tests.
MA
Southwest Dermatology
Las Vegas, USA
11.2018 - 06.2019
- Managed administrative tasks in a medical office.
- Supported office operations and executed laser treatments for skin care.
- Explained treatment procedures and physicians' instructions.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assessed, documented, and monitored vital signs for patients within outpatient setting.
Education
Bachelors - Human Health & Science
CSN
Las Vegas, NV12.2024
Bachelor's Degree - Human Health Sciences
Nevada State College
Henderson, NV06.2024
Medical Assisting - Medical Assisting & Phlebotomy
Everest College
Anaheim, CA05.2007
Certificate - Nationally Registered Certified Medical Assisting
National Healthcare Associations Professionals
Las Vegas, NV05-2007
Bachelors of Nursing Science
College of Southern Nevada
Las Vegas, NVCertificate - EKG Technician
National Healthcare Association Professionals
Las Vegas, NVSkills
- Admissions
- Discharge
- Surgery Scheduling
- Triage
- Patient Vital Monitoring
- EKG Analysis Proficiency
- Injections
- Electrocardiogram interpretation
- Patient preparation
- Vital signs measurement
- Phlebotomy
- Lab Assistance
- Licensed-POCT
Certification
- Nationally Registered Certified Medical Assistant, NAHP, Las Vegas, NV
- EKG Technician Certification, NAHP, Las Vegas, NV
- Nevada State Lab Assistance License, Nevada State
- CPR/ BLS Certification
Awards
- NAHP- Nationally Registered Certified Medical Assistant NRCMA
- NAHP- Nationally Registered Certified - EKG Technician Certification
Languages
English
Timeline
EKG Technician & Certified Medical Assistant
University Medical Center Hospital
06.2022 - 11.2024
Certified Medical Assistant
UNLV Health
08.2019 - 06.2022
MA
Southwest Dermatology
11.2018 - 06.2019
Bachelors - Human Health & Science
CSN
Bachelor's Degree - Human Health Sciences
Nevada State College
Medical Assisting - Medical Assisting & Phlebotomy
Everest College
Certificate - Nationally Registered Certified Medical Assisting
National Healthcare Associations Professionals
Bachelors of Nursing Science
College of Southern Nevada
Certificate - EKG Technician
National Healthcare Association Professionals
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